CVE-2022-35403

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.)

Published: 2022-07-12 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2022-35403 is rated Moderate Risk (55/100): CVSS High severity, with medium exploitation likelihood (EPSS 2.81%). Mandatory action: Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2022-35403

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-11-21 8.58% 2.81% -5.77%
2 2025-11-18 2.81% 8.58% +5.77%
3 2025-07-20 2.81%

Full EPSS history (16 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2022-35403

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.5 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
3.9 3.6 [email protected]
5.0 2.0 MEDIUM
AV:N/AC:L/Au:N/C:P/I:N/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:N)
No integrity impact.
Availability impact (A:N)
No availability impact.
10.0 2.9 [email protected]

Weakness enumeration for CVE-2022-35403

Affected software / configurations for CVE-2022-35403

Vendor Product Version Raw CPE
zohocorp manageengine_servicedesk_plus < 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13000:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13001:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13002:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13003:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13004:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13005:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13006:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13007:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp < 10.6 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 10.6 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10600:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 10.6 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10601:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 10.6 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10602:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 10.6 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10603:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 10.6 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10604:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 10.6 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10605:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus < 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11000:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11001:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11002:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11003:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11004:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11005:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11006:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11007:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11008:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11009:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11010:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11011:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11012:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11013:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11014:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11015:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11016:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11017:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11018:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11019:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11020:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11021:*:*:*:*:*:*
zohocorp manageengine_assetexplorer < 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:*:*:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6900:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6901:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6902:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6903:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6904:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6905:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6906:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6907:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6908:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6909:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6950:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6951:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6952:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6953:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6954:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6955:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6956:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6957:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6970:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6971:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6972:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6973:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6974:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6975:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6976:*:*:*:*:*:*

References for CVE-2022-35403

cvelogic Threat Intelligence