CVE-2023-20062 | Cisco Unified Intelligence Center Vulnerabilities

Multiple vulnerabilities in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to collect sensitive information or perform a server-side request forgery (SSRF) attack on an affected system. Cisco plans to release software updates that address these vulnerabilities.

Published: 2023-03-03 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2023-20062 is rated Moderate Risk (40.1/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.19%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2023-20062

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-03-24 0.39% 0.19% -0.20%
2 2026-03-09 0.25% 0.39% +0.13%
3 2026-03-04 — 0.25% —

Full EPSS history (12 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-20062

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.5 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 3.6 [email protected]
4.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 1.4 [email protected]

Weakness enumeration for CVE-2023-20062

Affected software / configurations for CVE-2023-20062

Vendor Product Version Raw CPE
cisco packaged_contact_center_enterprise — cpe:2.3:a:cisco:packaged_contact_center_enterprise:-:*:*:*:*:*:*:*
cisco unified_contact_center_enterprise — cpe:2.3:a:cisco:unified_contact_center_enterprise:-:*:*:*:*:*:*:*
cisco unified_contact_center_express — cpe:2.3:a:cisco:unified_contact_center_express:-:*:*:*:*:*:*:*
cisco unified_intelligence_center < 12.6\(2\) cpe:2.3:a:cisco:unified_intelligence_center:*:*:*:*:*:*:*:*

References for CVE-2023-20062

cvelogic Threat Intelligence