CVE-2023-29443

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Published: 2023-04-26 Last update: 2025-02-03 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2023-29443 is rated Moderate Risk (55.8/100): CVSS Medium severity, with high exploitation likelihood (EPSS 5.83%, 91th percentile). EPSS ranks this CVE among the most likely to be exploited in the near term. EPSS rose +4.45% over the last day, indicating growing attacker interest. High exploitation likelihood—assess exposure and prioritize remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2023-29443

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-05-10 1.38% 5.83% +4.45%
2 2026-04-28 1.33% 1.38% +0.04%
3 2026-04-27 — 1.33% —

Full EPSS history (15 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-29443

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
4.9 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:H)
They need powerful rights—admin, root, or similar—before this pays off.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 1.2 3.6 [email protected]
4.9 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:H)
They need powerful rights—admin, root, or similar—before this pays off.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 1.2 3.6 134c704f-9b21-4f2e-91b3-4a467353bcc0

Weakness enumeration for CVE-2023-29443

Affected software / configurations for CVE-2023-29443

Vendor Product Version Raw CPE
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6980:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6981:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6982:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6983:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6984:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6985:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6986:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6987:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6988:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus < 14.1 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.1 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:-:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.1 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14100:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.1 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14101:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.1 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14102:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.1 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14103:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.1 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14104:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp < 14.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 14.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.0:14000:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 14.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.0:14001:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus < 14.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 14.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.0:14000:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 14.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.0:14001:*:*:*:*:*:*

References for CVE-2023-29443

cvelogic Threat Intelligence