CVE-2023-49977

Exp

A cross-site scripting (XSS) vulnerability in Customer Support System v1 allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the address parameter at /customer_support/index.php?page=new_customer.

Published: 2024-03-06 Last update: 2025-03-28 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2023-49977 is rated Exploit Available (57.3/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.37%). Core evidence: 1 public exploit reference(s) are indexed (Exploit-DB). Mandatory action: Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2023-49977

EDB-ID Source Kind Published Link
nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2023-49977

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-03-25 0.29% 0.37% +0.09%
2 2025-11-21 0.18% 0.29% +0.11%
3 2025-11-18 0.18%

Full EPSS history (12 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-49977

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 2.5 134c704f-9b21-4f2e-91b3-4a467353bcc0

Weakness enumeration for CVE-2023-49977

Affected software / configurations for CVE-2023-49977

Vendor Product Version Raw CPE
oretnom23 customer_support_system 1.0 cpe:2.3:a:oretnom23:customer_support_system:1.0:*:*:*:*:*:*:*

References for CVE-2023-49977

cvelogic Threat Intelligence