CVE-2024-13600 | Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.0.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.0.5 via the 'majesticsupportdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/majesticsupportdata directory which can contain file attachments included in support tickets.

Published: 2025-02-12 Last update: 2025-02-24 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-13600 is rated Moderate Risk (49.2/100): CVSS High severity, with medium exploitation likelihood (EPSS 0.32%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-13600

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-03-29 0.22% 0.32% +0.10%
2 2026-03-23 0.37% 0.22% -0.15%
3 2026-01-12 — 0.37% —

Full EPSS history (12 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-13600

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.5 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 3.9 3.6 [email protected]

Weakness enumeration for CVE-2024-13600

Affected software / configurations for CVE-2024-13600

Vendor Product Version Raw CPE
majesticsupport majestic_support < 1.0.6 cpe:2.3:a:majesticsupport:majestic_support:*:*:*:*:*:wordpress:*:*

References for CVE-2024-13600

cvelogic Threat Intelligence