CVE-2025-20129 | Cisco Customer Collaboration Platform Information Disclosure Vulnerability

A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.

Published: 2025-06-04 Last update: 2025-08-01 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2025-20129 is rated Low Risk (19.1/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.02%). Low composite risk—no urgent action required; patch on your normal maintenance cycle and revisit priority if CVSS or EPSS increases.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2025-20129

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-11-21 0.08% 0.02% -0.06%
2 2025-11-18 0.04% 0.08% +0.05%
3 2025-08-02 — 0.04% —

Full EPSS history (4 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2025-20129

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
4.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 1.4 [email protected]
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 2.5 [email protected]

Weakness enumeration for CVE-2025-20129

Affected software / configurations for CVE-2025-20129

Vendor Product Version Raw CPE
cisco socialminer 10.5\(1\) cpe:2.3:a:cisco:socialminer:10.5\(1\):*:*:*:*:*:*:*
cisco socialminer 10.6\(1\) cpe:2.3:a:cisco:socialminer:10.6\(1\):*:*:*:*:*:*:*
cisco socialminer 10.6\(2\) cpe:2.3:a:cisco:socialminer:10.6\(2\):*:*:*:*:*:*:*
cisco socialminer 11.0\(1\) cpe:2.3:a:cisco:socialminer:11.0\(1\):*:*:*:*:*:*:*
cisco socialminer 11.5\(1\) cpe:2.3:a:cisco:socialminer:11.5\(1\):*:*:*:*:*:*:*
cisco socialminer 11.5\(1\)su1 cpe:2.3:a:cisco:socialminer:11.5\(1\)su1:*:*:*:*:*:*:*
cisco socialminer 11.6\(1\) cpe:2.3:a:cisco:socialminer:11.6\(1\):*:*:*:*:*:*:*
cisco socialminer 11.6\(2\) cpe:2.3:a:cisco:socialminer:11.6\(2\):*:*:*:*:*:*:*
cisco socialminer 12.0\(1\) cpe:2.3:a:cisco:socialminer:12.0\(1\):*:*:*:*:*:*:*
cisco socialminer 12.0\(1\)es02 cpe:2.3:a:cisco:socialminer:12.0\(1\)es02:*:*:*:*:*:*:*
cisco socialminer 12.0\(1\)es03 cpe:2.3:a:cisco:socialminer:12.0\(1\)es03:*:*:*:*:*:*:*
cisco socialminer 12.0\(1\)es04 cpe:2.3:a:cisco:socialminer:12.0\(1\)es04:*:*:*:*:*:*:*
cisco socialminer 12.5\(1\) cpe:2.3:a:cisco:socialminer:12.5\(1\):*:*:*:*:*:*:*
cisco socialminer 12.5\(1\)es01 cpe:2.3:a:cisco:socialminer:12.5\(1\)es01:*:*:*:*:*:*:*
cisco socialminer 12.5\(1\)su1 cpe:2.3:a:cisco:socialminer:12.5\(1\)su1:*:*:*:*:*:*:*
cisco socialminer 12.5\(1\)su2 cpe:2.3:a:cisco:socialminer:12.5\(1\)su2:*:*:*:*:*:*:*
cisco socialminer 12.5\(1\)su3 cpe:2.3:a:cisco:socialminer:12.5\(1\)su3:*:*:*:*:*:*:*
cisco unified_contact_center_express 8.5\(1\) cpe:2.3:a:cisco:unified_contact_center_express:8.5\(1\):*:*:*:*:*:*:*
cisco unified_contact_center_express 9.0\(2\)su3es04 cpe:2.3:a:cisco:unified_contact_center_express:9.0\(2\)su3es04:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.0\(1\)su1 cpe:2.3:a:cisco:unified_contact_center_express:10.0\(1\)su1:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.0\(1\)su1es04 cpe:2.3:a:cisco:unified_contact_center_express:10.0\(1\)su1es04:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.5\(1\) cpe:2.3:a:cisco:unified_contact_center_express:10.5\(1\):*:*:*:*:*:*:*
cisco unified_contact_center_express 10.5\(1\)su1 cpe:2.3:a:cisco:unified_contact_center_express:10.5\(1\)su1:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.5\(1\)su1es10 cpe:2.3:a:cisco:unified_contact_center_express:10.5\(1\)su1es10:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.6\(1\) cpe:2.3:a:cisco:unified_contact_center_express:10.6\(1\):*:*:*:*:*:*:*
cisco unified_contact_center_express 10.6\(1\)su1 cpe:2.3:a:cisco:unified_contact_center_express:10.6\(1\)su1:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.6\(1\)su2 cpe:2.3:a:cisco:unified_contact_center_express:10.6\(1\)su2:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.6\(1\)su2es04 cpe:2.3:a:cisco:unified_contact_center_express:10.6\(1\)su2es04:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.6\(1\)su3 cpe:2.3:a:cisco:unified_contact_center_express:10.6\(1\)su3:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.6\(1\)su3es01 cpe:2.3:a:cisco:unified_contact_center_express:10.6\(1\)su3es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.6\(1\)su3es02 cpe:2.3:a:cisco:unified_contact_center_express:10.6\(1\)su3es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 10.6\(1\)su3es03 cpe:2.3:a:cisco:unified_contact_center_express:10.6\(1\)su3es03:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.0\(1\)su1 cpe:2.3:a:cisco:unified_contact_center_express:11.0\(1\)su1:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.0\(1\)su1es02 cpe:2.3:a:cisco:unified_contact_center_express:11.0\(1\)su1es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.0\(1\)su1es03 cpe:2.3:a:cisco:unified_contact_center_express:11.0\(1\)su1es03:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.5\(1\)es01 cpe:2.3:a:cisco:unified_contact_center_express:11.5\(1\)es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.5\(1\)su1 cpe:2.3:a:cisco:unified_contact_center_express:11.5\(1\)su1:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.5\(1\)su1es01 cpe:2.3:a:cisco:unified_contact_center_express:11.5\(1\)su1es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.5\(1\)su1es02 cpe:2.3:a:cisco:unified_contact_center_express:11.5\(1\)su1es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.5\(1\)su1es03 cpe:2.3:a:cisco:unified_contact_center_express:11.5\(1\)su1es03:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(1\) cpe:2.3:a:cisco:unified_contact_center_express:11.6\(1\):*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(1\)es01 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(1\)es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(1\)es02 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(1\)es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(2\) cpe:2.3:a:cisco:unified_contact_center_express:11.6\(2\):*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(2\)es01 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(2\)es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(2\)es02 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(2\)es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(2\)es03 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(2\)es03:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(2\)es04 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(2\)es04:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(2\)es05 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(2\)es05:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(2\)es06 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(2\)es06:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(2\)es07 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(2\)es07:*:*:*:*:*:*:*
cisco unified_contact_center_express 11.6\(2\)es08 cpe:2.3:a:cisco:unified_contact_center_express:11.6\(2\)es08:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.0\(1\) cpe:2.3:a:cisco:unified_contact_center_express:12.0\(1\):*:*:*:*:*:*:*
cisco unified_contact_center_express 12.0\(1\)es01 cpe:2.3:a:cisco:unified_contact_center_express:12.0\(1\)es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.0\(1\)es02 cpe:2.3:a:cisco:unified_contact_center_express:12.0\(1\)es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.0\(1\)es03 cpe:2.3:a:cisco:unified_contact_center_express:12.0\(1\)es03:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.0\(1\)es04 cpe:2.3:a:cisco:unified_contact_center_express:12.0\(1\)es04:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\) cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\):*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su01_es01 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su01_es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su01_es02 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su01_es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su01_es03 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su01_es03:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su02_es01 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su02_es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su02_es02 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su02_es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su02_es03 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su02_es03:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su02_es04 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su02_es04:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su03_es01 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su03_es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su03_es02 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su03_es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su03_es03 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su03_es03:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su03_es04 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su03_es04:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su03_es05 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su03_es05:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)_su03_es06 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)_su03_es06:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)es01 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)es01:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)es02 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)es02:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)es03 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)es03:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)su1 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)su1:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)su2 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)su2:*:*:*:*:*:*:*
cisco unified_contact_center_express 12.5\(1\)su3 cpe:2.3:a:cisco:unified_contact_center_express:12.5\(1\)su3:*:*:*:*:*:*:*

References for CVE-2025-20129

cvelogic Threat Intelligence