CVE-2025-31972 | HCL BigFix Service Management (SM) is affected by a Sensitive Information Exposure vulnerability

HCL BigFix SM is affected by a Sensitive Information Exposure vulnerability where internal connections do not use TLS encryption which could allow an attacker unauthorized access to sensitive data transmitted between internal components.

Published: 2025-08-28 Last update: 2025-10-29 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2025-31972 is rated Low Risk (26.1/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.01%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2025-31972

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-08-29 — 0.01% —

Full EPSS history (1 record total)

Common vulnerability scoring system (CVSS) metrics for CVE-2025-31972

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.5 3.1 MEDIUM
CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:A)
Attacker has to be nearby on the network—same office, same link, that vibe—not the whole wide internet.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 3.6 [email protected]

Weakness enumeration for CVE-2025-31972

Affected software / configurations for CVE-2025-31972

Vendor Product Version Raw CPE
hcltech bigfix_service_management 23.0 cpe:2.3:a:hcltech:bigfix_service_management:23.0:*:*:*:*:*:*:*

References for CVE-2025-31972

cvelogic Threat Intelligence