CVE-2009-3567

Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in Kayako SupportSuite and eSupport 3.60.04 and earlier allows remote attackers to inject arbitrary web script or HTML via unspecified vectors in the staff control panel, a different vector than CVE-2007-1145.

Published: 2009-10-06 Last update: 2026-04-23 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2009-3567 is rated Low Risk (36.8/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.36%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2009-3567

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-03-17 0.25% 0.36% +0.10%
2 2023-03-07 1.21% 0.25% -0.96%
3 2022-02-04 — 1.21% —

Full EPSS history (3 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2009-3567

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
4.3 2.0 MEDIUM
AV:N/AC:M/Au:N/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
 8.6 2.9 [email protected]

Weakness enumeration for CVE-2009-3567

Affected software / configurations for CVE-2009-3567

Vendor Product Version Raw CPE
kayako esupport <= 3.60.04 cpe:2.3:a:kayako:esupport:*:*:*:*:*:*:*:*
kayako esupport 2.1.2 cpe:2.3:a:kayako:esupport:2.1.2:*:*:*:*:*:*:*
kayako esupport 2.1.8 cpe:2.3:a:kayako:esupport:2.1.8:*:*:*:*:*:*:*
kayako esupport 2.2 cpe:2.3:a:kayako:esupport:2.2:*:*:*:*:*:*:*
kayako esupport 2.2.5 cpe:2.3:a:kayako:esupport:2.2.5:*:*:*:*:*:*:*
kayako esupport 2.3 cpe:2.3:a:kayako:esupport:2.3:*:*:*:*:*:*:*
kayako esupport 2.3.1 cpe:2.3:a:kayako:esupport:2.3.1:*:*:*:*:*:*:*
kayako esupport 3.00.13 cpe:2.3:a:kayako:esupport:3.00.13:*:*:*:*:*:*:*
kayako esupport 3.00.90 cpe:2.3:a:kayako:esupport:3.00.90:*:*:*:*:*:*:*
kayako esupport 3.04.10 cpe:2.3:a:kayako:esupport:3.04.10:*:*:*:*:*:*:*
kayako supportsuite <= 3.60.04 cpe:2.3:a:kayako:supportsuite:*:*:*:*:*:*:*:*
kayako supportsuite 3.00.26 cpe:2.3:a:kayako:supportsuite:3.00.26:*:*:*:*:*:*:*
kayako supportsuite 3.00.32 cpe:2.3:a:kayako:supportsuite:3.00.32:*:*:*:*:*:*:*
kayako supportsuite 3.10.00 cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:*
kayako supportsuite 3.10.02 cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:*
kayako supportsuite 3.11.00 cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:*
kayako supportsuite 3.11.01 cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:*
kayako supportsuite 3.20.02 cpe:2.3:a:kayako:supportsuite:3.20.02:*:*:*:*:*:*:*
kayako supportsuite 3.50.06 cpe:2.3:a:kayako:supportsuite:3.50.06:*:*:*:*:*:*:*

References for CVE-2009-3567

cvelogic Threat Intelligence