CVE-2010-3040

Multiple stack-based buffer overflows in agent.exe in Setup Manager in Cisco Intelligent Contact Manager (ICM) before 7.0 allow remote attackers to execute arbitrary code via a long parameter in a (1) HandleUpgradeAll, (2) AgentUpgrade, (3) HandleQueryNodeInfoReq, or (4) HandleUpgradeTrace TCP packet, aka Bug IDs CSCti45698, CSCti45715, CSCti45726, and CSCti46164.

Published: 2010-11-09 Last update: 2026-06-16 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2010-3040 is rated High Risk (67.9/100): CVSS Critical severity, with high exploitation likelihood (EPSS 7.99%, 94th percentile). EPSS ranks this CVE among the most likely to be exploited in the near term. High exploitation likelihood—assess exposure and prioritize remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2010-3040

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 25.56% 7.99% -17.56%
2 2025-03-30 17.55% 25.56% +8.01%
3 2025-03-29 — 17.55% —

Full EPSS history (19 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2010-3040

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
10.0 2.0 HIGH
AV:N/AC:L/Au:N/C:C/I:C/A:C Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:C)
Complete confidentiality impact.
Integrity impact (I:C)
Complete integrity impact.
Availability impact (A:C)
Complete availability impact.
 10.0 10.0 [email protected]

Weakness enumeration for CVE-2010-3040

NVD evaluator notes for CVE-2010-3040

Comment: Per: http://tools.cisco.com/security/center/viewAlert.x?alertId=21726 'Cisco has confirmed this vulnerability in software release notes; however, software updates are not available.'

Affected software / configurations for CVE-2010-3040

Vendor Product Version Raw CPE
cisco intelligent_contact_manager <= 6.0\(0\)a\(1\) cpe:2.3:a:cisco:intelligent_contact_manager:*:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0 cpe:2.3:a:cisco:intelligent_contact_manager:5.0:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\) cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\):*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr2 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr2:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr3 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr3:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr4 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr4:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr5 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr5:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr7 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr7:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr8 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr8:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr9 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr9:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr10 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr10:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr11 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr11:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr12 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr12:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)_sr13 cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr13:*:*:*:*:*:*:*
cisco intelligent_contact_manager 5.0\(0\)a cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)a:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\) cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\):*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr1 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr1:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr2 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr2:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr3 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr3:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr4 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr4:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr5 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr5:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr6 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr6:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr7 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr7:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr8 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr8:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr9 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr9:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)_sr10 cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr10:*:*:*:*:*:*:*
cisco intelligent_contact_manager 6.0\(0\)a cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)a:*:*:*:*:*:*:*

References for CVE-2010-3040

cvelogic Threat Intelligence