The default configuration of the CCAgent option before 9.0.8.4 in the management server (aka TSA) component in Alcatel-Lucent OmniTouch Contact Center Standard Edition enables maintenance access, which allows remote attackers to monitor or reconfigure Contact Center operations via vectors involving TSA_maintenance.exe.
Conclusion & alert: CVE-2010-3279 is rated Moderate Risk (53.2/100): CVSS High severity, with medium exploitation likelihood (EPSS 0.51%). Mandatory action: Review affected assets and schedule remediation.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2025-12-17 | 0.66% | 0.51% | -0.15% |
| 2 | 2025-03-17 | 1.80% | 0.66% | -1.14% |
| 3 | 2023-03-07 | — | 1.80% | — |
Full EPSS history (4 records total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 7.6 | 2.0 | HIGH |
|
5.5 | 9.5 | [email protected] |
| Vendor | Product | Version | Raw CPE |
|---|---|---|---|
| alcatel-lucent | ccagent | <= 8.0 | cpe:2.3:a:alcatel-lucent:ccagent:*:*:*:*:*:*:*:* |
| alcatel-lucent | ccagent | 7.1 | cpe:2.3:a:alcatel-lucent:ccagent:7.1:*:*:*:*:*:*:* |
| alcatel-lucent | omnitouch_contact_center | — | cpe:2.3:a:alcatel-lucent:omnitouch_contact_center:-:-:std:*:*:*:*:* |