The CCAgent option 9.0.8.4 and earlier in the management server (aka TSA) component in Alcatel-Lucent OmniTouch Contact Center Standard Edition relies on client-side authorization checking, and unconditionally sends the SuperUser password to the client for use during an authorized session, which allows remote attackers to monitor or reconfigure Contact Center operations via a modified client application.
Conclusion & alert: CVE-2010-3280 is rated Moderate Risk (47.9/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.96%). Mandatory action: Review affected assets and schedule remediation.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2026-06-15 | 0.55% | 0.96% | +0.41% |
| 2 | 2025-03-30 | 0.63% | 0.55% | -0.08% |
| 3 | 2025-03-29 | — | 0.63% | — |
Full EPSS history (6 records total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 6.9 | 2.0 | MEDIUM |
|
5.5 | 8.5 | [email protected] |
| Vendor | Product | Version | Raw CPE |
|---|---|---|---|
| alcatel-lucent | ccagent | <= 8.0 | cpe:2.3:a:alcatel-lucent:ccagent:*:*:*:*:*:*:*:* |
| alcatel-lucent | ccagent | 7.1 | cpe:2.3:a:alcatel-lucent:ccagent:7.1:*:*:*:*:*:*:* |
| alcatel-lucent | omnitouch_contact_center | — | cpe:2.3:a:alcatel-lucent:omnitouch_contact_center:-:-:std:*:*:*:*:* |