CVE-2011-2385

The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.

Published: 2011-07-19 Last update: 2026-06-16 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2011-2385 is rated Moderate Risk (53.2/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 1.74%). EPSS rose +1.05% over the last day, indicating growing attacker interest. Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2011-2385

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.70% 1.74% +1.05%
2 2025-07-30 0.81% 0.70% -0.11%
3 2025-03-30 — 0.81% —

Full EPSS history (7 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2011-2385

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.5 2.0 MEDIUM
AV:N/AC:L/Au:S/C:P/I:P/A:P Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:P)
Partial availability impact.
 8.0 6.4 [email protected]

Weakness enumeration for CVE-2011-2385

OS Trackers for CVE-2011-2385

vendor priority summary link
debian unimportant CVE-2011-2385 unimportant priority: Debian including 1 source packages (otrs2), 1 status rows across 1 suites (bullseye): resolved 1. https://security-tracker.debian.org/tracker/CVE-2011-2385

Affected software / configurations for CVE-2011-2385

Vendor Product Version Raw CPE
otrs iphonehandle 0.9.1 cpe:2.3:a:otrs:iphonehandle:0.9.1:*:*:*:*:*:*:*
otrs iphonehandle 0.9.2 cpe:2.3:a:otrs:iphonehandle:0.9.2:*:*:*:*:*:*:*
otrs iphonehandle 0.9.3 cpe:2.3:a:otrs:iphonehandle:0.9.3:*:*:*:*:*:*:*
otrs iphonehandle 0.9.4 cpe:2.3:a:otrs:iphonehandle:0.9.4:*:*:*:*:*:*:*
otrs iphonehandle 0.9.5 cpe:2.3:a:otrs:iphonehandle:0.9.5:*:*:*:*:*:*:*
otrs iphonehandle 0.9.6 cpe:2.3:a:otrs:iphonehandle:0.9.6:*:*:*:*:*:*:*
otrs iphonehandle 1.0.1 cpe:2.3:a:otrs:iphonehandle:1.0.1:*:*:*:*:*:*:*
otrs iphonehandle 1.0.2 cpe:2.3:a:otrs:iphonehandle:1.0.2:*:*:*:*:*:*:*
otrs otrs — cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

References for CVE-2011-2385

cvelogic Threat Intelligence