CVE-2014-9472

The email gateway in RT (aka Request Tracker) 3.0.0 through 4.x before 4.0.23 and 4.2.x before 4.2.10 allows remote attackers to cause a denial of service (CPU and disk consumption) via a crafted email.

Published: 2015-03-09 Last update: 2026-06-16 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2014-9472 is rated Moderate Risk (60.1/100): CVSS High severity, with medium exploitation likelihood (EPSS 2.84%). EPSS rose +1.98% over the last day, indicating growing attacker interest. Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2014-9472

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.86% 2.84% +1.98%
2 2025-03-30 1.48% 0.86% -0.62%
3 2025-03-29 — 1.48% —

Full EPSS history (7 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2014-9472

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.1 2.0 HIGH
AV:N/AC:M/Au:N/C:N/I:N/A:C Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:N)
No integrity impact.
Availability impact (A:C)
Complete availability impact.
 8.6 6.9 [email protected]

Weakness enumeration for CVE-2014-9472

OS Trackers for CVE-2014-9472

vendor priority summary link
debian not yet assigned CVE-2014-9472 not yet assigned priority: Debian including 1 source packages (request-tracker4), 2 status rows across 2 suites (bookworm, bullseye): resolved 2. https://security-tracker.debian.org/tracker/CVE-2014-9472
ubuntu medium CVE-2014-9472 medium priority: Ubuntu including 2 source packages (request-tracker3.8, request-tracker4), 28 status rows across 14 suites (artful, bionic, cosmic, disco, lucid, precise, trusty, upstream, utopic, vivid, wily, xenial, yakkety, zesty): DNE 13, not-affected 9, ignored 4, needs-triage 1, released 1. https://ubuntu.com/security/CVE-2014-9472

Affected software / configurations for CVE-2014-9472

Vendor Product Version Raw CPE
debian debian_linux 7.0 cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*
fedoraproject fedora 21 cpe:2.3:o:fedoraproject:fedora:21:*:*:*:*:*:*:*
fedoraproject fedora 22 cpe:2.3:o:fedoraproject:fedora:22:*:*:*:*:*:*:*
bestpractical request_tracker 3.6.8 cpe:2.3:a:bestpractical:request_tracker:3.6.8:*:*:*:*:*:*:*
bestpractical request_tracker 3.6.10 cpe:2.3:a:bestpractical:request_tracker:3.6.10:*:*:*:*:*:*:*
bestpractical request_tracker 3.6.11 cpe:2.3:a:bestpractical:request_tracker:3.6.11:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.3 cpe:2.3:a:bestpractical:request_tracker:3.8.3:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.4 cpe:2.3:a:bestpractical:request_tracker:3.8.4:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.7 cpe:2.3:a:bestpractical:request_tracker:3.8.7:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.9 cpe:2.3:a:bestpractical:request_tracker:3.8.9:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.10 cpe:2.3:a:bestpractical:request_tracker:3.8.10:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.11 cpe:2.3:a:bestpractical:request_tracker:3.8.11:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.12 cpe:2.3:a:bestpractical:request_tracker:3.8.12:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.13 cpe:2.3:a:bestpractical:request_tracker:3.8.13:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.14 cpe:2.3:a:bestpractical:request_tracker:3.8.14:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.15 cpe:2.3:a:bestpractical:request_tracker:3.8.15:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.16 cpe:2.3:a:bestpractical:request_tracker:3.8.16:*:*:*:*:*:*:*
bestpractical request_tracker 3.8.17 cpe:2.3:a:bestpractical:request_tracker:3.8.17:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.0 cpe:2.3:a:bestpractical:request_tracker:4.0.0:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.1 cpe:2.3:a:bestpractical:request_tracker:4.0.1:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.2 cpe:2.3:a:bestpractical:request_tracker:4.0.2:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.3 cpe:2.3:a:bestpractical:request_tracker:4.0.3:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.4 cpe:2.3:a:bestpractical:request_tracker:4.0.4:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.5 cpe:2.3:a:bestpractical:request_tracker:4.0.5:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.6 cpe:2.3:a:bestpractical:request_tracker:4.0.6:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.7 cpe:2.3:a:bestpractical:request_tracker:4.0.7:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.8 cpe:2.3:a:bestpractical:request_tracker:4.0.8:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.9 cpe:2.3:a:bestpractical:request_tracker:4.0.9:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.10 cpe:2.3:a:bestpractical:request_tracker:4.0.10:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.11 cpe:2.3:a:bestpractical:request_tracker:4.0.11:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.12 cpe:2.3:a:bestpractical:request_tracker:4.0.12:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.13 cpe:2.3:a:bestpractical:request_tracker:4.0.13:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.14 cpe:2.3:a:bestpractical:request_tracker:4.0.14:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.15 cpe:2.3:a:bestpractical:request_tracker:4.0.15:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.16 cpe:2.3:a:bestpractical:request_tracker:4.0.16:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.17 cpe:2.3:a:bestpractical:request_tracker:4.0.17:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.18 cpe:2.3:a:bestpractical:request_tracker:4.0.18:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.19 cpe:2.3:a:bestpractical:request_tracker:4.0.19:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.20 cpe:2.3:a:bestpractical:request_tracker:4.0.20:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.21 cpe:2.3:a:bestpractical:request_tracker:4.0.21:*:*:*:*:*:*:*
bestpractical request_tracker 4.0.22 cpe:2.3:a:bestpractical:request_tracker:4.0.22:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.0 cpe:2.3:a:bestpractical:request_tracker:4.2.0:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.1 cpe:2.3:a:bestpractical:request_tracker:4.2.1:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.2 cpe:2.3:a:bestpractical:request_tracker:4.2.2:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.3 cpe:2.3:a:bestpractical:request_tracker:4.2.3:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.4 cpe:2.3:a:bestpractical:request_tracker:4.2.4:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.5 cpe:2.3:a:bestpractical:request_tracker:4.2.5:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.6 cpe:2.3:a:bestpractical:request_tracker:4.2.6:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.7 cpe:2.3:a:bestpractical:request_tracker:4.2.7:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.8 cpe:2.3:a:bestpractical:request_tracker:4.2.8:*:*:*:*:*:*:*
bestpractical request_tracker 4.2.9 cpe:2.3:a:bestpractical:request_tracker:4.2.9:*:*:*:*:*:*:*

References for CVE-2014-9472

cvelogic Threat Intelligence