CVE-2016-5843

Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.

Published: 2016-09-16 Last update: 2026-06-16 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2016-5843 is rated High Risk (70.4/100): CVSS Critical severity, with medium exploitation likelihood (EPSS 3.21%). EPSS rose +2.54% over the last day, indicating growing attacker interest. High exploitation likelihood—assess exposure and prioritize remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2016-5843

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.67% 3.21% +2.54%
2 2026-05-27 1.03% 0.67% -0.36%
3 2026-03-04 — 1.03% —

Full EPSS history (37 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2016-5843

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
9.4 3.0 CRITICAL
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:L)
Might cause slowdowns, glitches, or partial disruption—not a full brick.
 3.9 5.5 [email protected]
9.0 2.0 HIGH
AV:N/AC:L/Au:N/C:C/I:P/A:P Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:C)
Complete confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:P)
Partial availability impact.
 10.0 8.5 [email protected]

Weakness enumeration for CVE-2016-5843

OS Trackers for CVE-2016-5843

vendor priority summary link
ubuntu medium CVE-2016-5843 medium priority: Ubuntu including 1 source packages (otrs2), 4 status rows across 4 suites (precise, trusty, upstream, xenial): not-affected 2, DNE 1, released 1. https://ubuntu.com/security/CVE-2016-5843

Affected software / configurations for CVE-2016-5843

Vendor Product Version Raw CPE
otrs faq 2.0.1 cpe:2.3:a:otrs:faq:2.0.1:*:*:*:*:*:*:*
otrs faq 2.0.2 cpe:2.3:a:otrs:faq:2.0.2:*:*:*:*:*:*:*
otrs faq 2.0.3 cpe:2.3:a:otrs:faq:2.0.3:*:*:*:*:*:*:*
otrs faq 2.0.4 cpe:2.3:a:otrs:faq:2.0.4:*:*:*:*:*:*:*
otrs faq 2.0.5 cpe:2.3:a:otrs:faq:2.0.5:*:*:*:*:*:*:*
otrs faq 2.0.6 cpe:2.3:a:otrs:faq:2.0.6:*:*:*:*:*:*:*
otrs faq 2.0.7 cpe:2.3:a:otrs:faq:2.0.7:*:*:*:*:*:*:*
otrs faq 2.0.8 cpe:2.3:a:otrs:faq:2.0.8:*:*:*:*:*:*:*
otrs faq 2.1.0 cpe:2.3:a:otrs:faq:2.1.0:*:*:*:*:*:*:*
otrs faq 2.1.1 cpe:2.3:a:otrs:faq:2.1.1:*:*:*:*:*:*:*
otrs faq 2.1.2 cpe:2.3:a:otrs:faq:2.1.2:*:*:*:*:*:*:*
otrs faq 2.1.3 cpe:2.3:a:otrs:faq:2.1.3:*:*:*:*:*:*:*
otrs faq 2.1.4 cpe:2.3:a:otrs:faq:2.1.4:*:*:*:*:*:*:*
otrs faq 2.2.0 cpe:2.3:a:otrs:faq:2.2.0:*:*:*:*:*:*:*
otrs faq 2.2.1 cpe:2.3:a:otrs:faq:2.2.1:*:*:*:*:*:*:*
otrs faq 2.2.2 cpe:2.3:a:otrs:faq:2.2.2:*:*:*:*:*:*:*
otrs faq 2.2.3 cpe:2.3:a:otrs:faq:2.2.3:*:*:*:*:*:*:*
otrs faq 2.3.0 cpe:2.3:a:otrs:faq:2.3.0:*:*:*:*:*:*:*
otrs faq 2.3.1 cpe:2.3:a:otrs:faq:2.3.1:*:*:*:*:*:*:*
otrs faq 2.3.2 cpe:2.3:a:otrs:faq:2.3.2:*:*:*:*:*:*:*
otrs faq 2.3.3 cpe:2.3:a:otrs:faq:2.3.3:*:*:*:*:*:*:*
otrs faq 2.3.4 cpe:2.3:a:otrs:faq:2.3.4:*:*:*:*:*:*:*
otrs faq 4.0.0 cpe:2.3:a:otrs:faq:4.0.0:*:*:*:*:*:*:*
otrs faq 4.0.1 cpe:2.3:a:otrs:faq:4.0.1:*:*:*:*:*:*:*
otrs faq 4.0.2 cpe:2.3:a:otrs:faq:4.0.2:*:*:*:*:*:*:*
otrs faq 4.0.3 cpe:2.3:a:otrs:faq:4.0.3:*:*:*:*:*:*:*
otrs faq 5.0.0 cpe:2.3:a:otrs:faq:5.0.0:*:*:*:*:*:*:*
otrs faq 5.0.1 cpe:2.3:a:otrs:faq:5.0.1:*:*:*:*:*:*:*
otrs faq 5.0.2 cpe:2.3:a:otrs:faq:5.0.2:*:*:*:*:*:*:*
otrs faq 5.0.3 cpe:2.3:a:otrs:faq:5.0.3:*:*:*:*:*:*:*

References for CVE-2016-5843

cvelogic Threat Intelligence