CVE-2017-11512

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Published: 2017-11-08 Last update: 2026-05-13 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2017-11512 is rated High Risk (68.8/100): CVSS High severity, with high exploitation likelihood (EPSS 86.96%, 99th percentile). EPSS ranks this CVE among the most likely to be exploited in the near term. EPSS rose +4.02% over the last day, indicating growing attacker interest. High exploitation likelihood—assess exposure and prioritize remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2017-11512

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-05-29 82.94% 86.96% +4.02%
2 2026-02-24 84.80% 82.94% -1.86%
3 2026-01-21 — 84.80% —

Full EPSS history (20 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2017-11512

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.5 3.0 HIGH
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 3.9 3.6 [email protected]
5.0 2.0 MEDIUM
AV:N/AC:L/Au:N/C:P/I:N/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:N)
No integrity impact.
Availability impact (A:N)
No availability impact.
 10.0 2.9 [email protected]

Weakness enumeration for CVE-2017-11512

Affected software / configurations for CVE-2017-11512

Vendor Product Version Raw CPE
manageengine servicedesk 9.3.9328 cpe:2.3:a:manageengine:servicedesk:9.3.9328:*:*:*:*:*:*:*

References for CVE-2017-11512

URL Tags
http://www.securityfocus.com/bid/101789 Third Party Advisory VDB Entry
https://www.tenable.com/security/research/tra-2017-31 Issue Tracking Third Party Advisory
cvelogic Threat Intelligence