CVE-2017-20109 | Teleopti WFM Administration GetOneTenant Credentials information disclosure

Exp

A vulnerability classified as problematic was found in Teleopti WFM up to 7.1.0. Affected by this vulnerability is an unknown functionality of the file /TeleoptiWFM/Administration/GetOneTenant of the component Administration. The manipulation leads to information disclosure (Credentials). The attack can be launched remotely. The exploit has been disclosed to the public and may be used. It is recommended to apply a patch to fix this issue.

Published: 2022-06-29 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2017-20109 is rated Exploit Available (50/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.12%). Core evidence: 1 public exploit reference(s) are indexed (Exploit-DB). Mandatory action: Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2017-20109

EDB-ID Source Kind Published Link
nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2017-20109

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-07-01 0.15% 0.12% -0.03%
2 2025-06-30 0.05% 0.15% +0.10%
3 2025-03-30 0.05%

Full EPSS history (8 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2017-20109

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
4.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 1.4 [email protected]
6.5 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 3.6 [email protected]
4.0 2.0 MEDIUM
AV:N/AC:L/Au:S/C:P/I:N/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:N)
No integrity impact.
Availability impact (A:N)
No availability impact.
8.0 2.9 [email protected]

Weakness enumeration for CVE-2017-20109

Affected software / configurations for CVE-2017-20109

Vendor Product Version Raw CPE
calabrio teleopti_workforce_management >= 6.9, <= 7.1.0 cpe:2.3:a:calabrio:teleopti_workforce_management:*:*:*:*:*:*:*:*

References for CVE-2017-20109

URL Tags
http://seclists.org/fulldisclosure/2017/Feb/13 Exploit Mailing List Third Party Advisory
https://vuldb.com/?id.96805 Third Party Advisory
cvelogic Threat Intelligence