CVE-2017-5996

The agent in Bomgar Remote Support 15.2.x before 15.2.3, 16.1.x before 16.1.5, and 16.2.x before 16.2.4 allows DLL hijacking because of weak %SYSTEMDRIVE%\ProgramData permissions.

Published: 2017-10-26 Last update: 2026-05-13 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2017-5996 is rated Moderate Risk (55.7/100): CVSS High severity, with medium exploitation likelihood (EPSS 1.30%). EPSS rose +1.16% over the last day, indicating growing attacker interest. Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2017-5996

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.14% 1.30% +1.16%
2 2025-03-30 0.19% 0.14% -0.04%
3 2025-03-29 — 0.19% —

Full EPSS history (6 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2017-5996

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.8 3.1 HIGH
CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 1.8 5.9 [email protected]
9.3 2.0 HIGH
AV:N/AC:M/Au:N/C:C/I:C/A:C Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:C)
Complete confidentiality impact.
Integrity impact (I:C)
Complete integrity impact.
Availability impact (A:C)
Complete availability impact.
 8.6 10.0 [email protected]

Weakness enumeration for CVE-2017-5996

Affected software / configurations for CVE-2017-5996

Vendor Product Version Raw CPE
beyondtrust remote_support 15.2.1 cpe:2.3:a:beyondtrust:remote_support:15.2.1:*:*:*:*:*:*:*
beyondtrust remote_support 15.2.2 cpe:2.3:a:beyondtrust:remote_support:15.2.2:*:*:*:*:*:*:*
beyondtrust remote_support 16.1.1 cpe:2.3:a:beyondtrust:remote_support:16.1.1:*:*:*:*:*:*:*
beyondtrust remote_support 16.1.2 cpe:2.3:a:beyondtrust:remote_support:16.1.2:*:*:*:*:*:*:*
beyondtrust remote_support 16.1.3 cpe:2.3:a:beyondtrust:remote_support:16.1.3:*:*:*:*:*:*:*
beyondtrust remote_support 16.1.4 cpe:2.3:a:beyondtrust:remote_support:16.1.4:*:*:*:*:*:*:*
beyondtrust remote_support 16.2.1 cpe:2.3:a:beyondtrust:remote_support:16.2.1:*:*:*:*:*:*:*
beyondtrust remote_support 16.2.2 cpe:2.3:a:beyondtrust:remote_support:16.2.2:*:*:*:*:*:*:*

References for CVE-2017-5996

URL Tags
http://www.securitytracker.com/id/1039679 Issue Tracking Release Notes Third Party Advisory VDB Entry
https://www.vsecurity.com/download/advisories/20171026-1.txt Issue Tracking Release Notes Third Party Advisory
cvelogic Threat Intelligence