CVE-2018-20338

Zoho ManageEngine OpManager 12.3 before build 123239 allows SQL injection in the Alarms section.

Published: 2018-12-21 Last update: 2026-06-16 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2018-20338 is rated High Risk (77.6/100): CVSS Critical severity, with high exploitation likelihood (EPSS 11.53%, 95th percentile). Core evidence: EPSS ranks this CVE among the most likely to be exploited in the near term. EPSS rose +6.30% over the last day, indicating growing attacker interest. Mandatory action: High exploitation likelihood—assess exposure and prioritize remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2018-20338

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 5.22% 11.53% +6.30%
2 2025-11-21 5.87% 5.22% -0.64%
3 2025-11-18 5.87%

Full EPSS history (16 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2018-20338

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
9.8 3.0 CRITICAL
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
3.9 5.9 [email protected]
7.5 2.0 HIGH
AV:N/AC:L/Au:N/C:P/I:P/A:P Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:P)
Partial availability impact.
10.0 6.4 [email protected]

Weakness enumeration for CVE-2018-20338

Affected software / configurations for CVE-2018-20338

Vendor Product Version Raw CPE
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build12300:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123001:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123002:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123003:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123004:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123005:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123006:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123007:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123008:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123009:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123010:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123011:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123012:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123013:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123014:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123015:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123021:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123022:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123023:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123024:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123025:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123026:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123027:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123028:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123029:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123030:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123031:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123032:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123033:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123034:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123035:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123036:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123037:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123043:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123044:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123045:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123046:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123047:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123048:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123049:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123050:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123051:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123052:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123053:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123054:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123055:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123056:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123057:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123062:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123063:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123064:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123065:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123066:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123067:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123068:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123069:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123070:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123076:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123077:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123078:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123079:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123080:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123081:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123082:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123083:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123084:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123086:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123090:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123091:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123092:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123093:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123104:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123105:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123106:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123107:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123108:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123109:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123110:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123111:*:*:*:*:*:*
zohocorp manageengine_opmanager 12.3 cpe:2.3:a:zohocorp:manageengine_opmanager:12.3:build123112:*:*:*:*:*:*

References for CVE-2018-20338

URL Tags
http://www.securityfocus.com/bid/106302 Third Party Advisory VDB Entry
https://www.manageengine.com/network-monitoring/help/read-me.html Release Notes Vendor Advisory
cvelogic Threat Intelligence