CVE-2019-11537

Exp

In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.

Published: 2019-04-25 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2019-11537 is rated High Exploit Risk (69.4/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 4.03%). 4 public exploit reference(s) are indexed (Exploit-DB). Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2019-11537

EDB-ID Source Kind Published Link
46753 exploit_db edb 2019-04-25 Exploit-DB ↗
— nvd_ref exploit_tag Exploit-DB ↗
— nvd_ref exploit_tag Exploit-DB ↗
— nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2019-11537

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-05-13 5.03% 4.03% -1.00%
2 2026-03-26 5.22% 5.03% -0.19%
3 2026-02-08 — 5.22% —

Full EPSS history (20 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2019-11537

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.1 3.0 MEDIUM
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 2.7 [email protected]
4.3 2.0 MEDIUM
AV:N/AC:M/Au:N/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
 8.6 2.9 [email protected]

Weakness enumeration for CVE-2019-11537

Affected software / configurations for CVE-2019-11537

Vendor Product Version Raw CPE
osticket osticket < 1.12 cpe:2.3:a:osticket:osticket:*:*:*:*:*:*:*:*

References for CVE-2019-11537

URL Tags
https://github.com/osTicket/osTicket/pull/4869 Third Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.12 Third Party Advisory
https://pentest.com.tr/exploits/osTicket-v1-11-XSS-to-LFI.html Exploit Third Party Advisory
https://www.exploit-db.com/exploits/46753 Exploit Third Party Advisory VDB Entry
https://www.exploit-db.com/exploits/46753/ Exploit Third Party Advisory VDB Entry
cvelogic Threat Intelligence