CVE-2019-14748

Exp

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

Published: 2019-08-07 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2019-14748 is rated Exploit Available (58.4/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.44%). 3 public exploit reference(s) are indexed (Exploit-DB). Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2019-14748

EDB-ID Source Kind Published Link
47224 exploit_db edb 2019-08-12 Exploit-DB ↗
— nvd_ref exploit_tag Exploit-DB ↗
— nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2019-14748

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-01-13 0.53% 0.44% -0.08%
2 2025-11-21 0.81% 0.53% -0.29%
3 2025-11-18 — 0.81% —

Full EPSS history (13 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2019-14748

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.4 3.0 MEDIUM
CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.3 2.7 [email protected]
3.5 2.0 LOW
AV:N/AC:M/Au:S/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
 6.8 2.9 [email protected]

Weakness enumeration for CVE-2019-14748

Affected software / configurations for CVE-2019-14748

Vendor Product Version Raw CPE
osticket osticket < 1.10.7 cpe:2.3:a:osticket:osticket:*:*:*:*:*:*:*:*
osticket osticket >= 1.12, < 1.12.1 cpe:2.3:a:osticket:osticket:*:*:*:*:*:*:*:*

References for CVE-2019-14748

cvelogic Threat Intelligence