CVE-2019-14749

Exp

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.

Published: 2019-08-07 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2019-14749 is rated High Exploit Risk (83/100): CVSS High severity, with high exploitation likelihood (EPSS 13.16%, 94th percentile). 1 public exploit reference(s) are indexed (Exploit-DB). Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2019-14749

EDB-ID Source Kind Published Link
47225 exploit_db edb 2019-08-12 Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2019-14749

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-05-23 13.37% 13.16% -0.21%
2 2026-05-02 14.77% 13.37% -1.40%
3 2026-02-23 — 14.77% —

Full EPSS history (26 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2019-14749

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
8.8 3.0 HIGH
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 2.8 5.9 [email protected]
6.8 2.0 MEDIUM
AV:N/AC:M/Au:N/C:P/I:P/A:P Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:P)
Partial availability impact.
 8.6 6.4 [email protected]

Weakness enumeration for CVE-2019-14749

Affected software / configurations for CVE-2019-14749

Vendor Product Version Raw CPE
osticket osticket < 1.10.7 cpe:2.3:a:osticket:osticket:*:*:*:*:*:*:*:*
osticket osticket >= 1.12, < 1.12.1 cpe:2.3:a:osticket:osticket:*:*:*:*:*:*:*:*

References for CVE-2019-14749

cvelogic Threat Intelligence