CVE-2019-16954

Exp

SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.

Published: 2021-01-06 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2019-16954 is rated High Exploit Risk (60/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 1.33%). 1 public exploit reference(s) are indexed (Exploit-DB). Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2019-16954

EDB-ID Source Kind Published Link
— nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2019-16954

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 1.43% 1.33% -0.11%
2 2025-11-21 1.62% 1.43% -0.19%
3 2025-11-18 — 1.62% —

Full EPSS history (9 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2019-16954

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.3 2.7 [email protected]
4.9 2.0 MEDIUM
AV:N/AC:M/Au:S/C:P/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
 6.8 4.9 [email protected]

Weakness enumeration for CVE-2019-16954

Affected software / configurations for CVE-2019-16954

Vendor Product Version Raw CPE
solarwinds web_help_desk 12.7.0 cpe:2.3:a:solarwinds:web_help_desk:12.7.0:*:*:*:*:*:*:*

References for CVE-2019-16954

cvelogic Threat Intelligence