SolarWinds Web Help Desk 12.7.0 allows XSS via an uploaded SVG document in a request.
Conclusion & alert: CVE-2019-16955 is rated High Exploit Risk (65.3/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 1.93%). Core evidence: 1 public exploit reference(s) are indexed (Exploit-DB). Mandatory action: Public exploits are available—assess exposure, apply mitigations, and prioritize patching.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
| EDB-ID | Source | Kind | Published | Link |
|---|---|---|---|---|
| — | nvd_ref | exploit_tag | Exploit-DB ↗ |
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2025-11-21 | 2.19% | 1.93% | -0.25% |
| 2 | 2025-11-18 | 1.93% | 2.19% | +0.25% |
| 3 | 2025-03-30 | — | 1.93% | — |
Full EPSS history (7 records total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 5.4 | 3.1 | MEDIUM |
|
2.3 | 2.7 | [email protected] |
| 3.5 | 2.0 | LOW |
|
6.8 | 2.9 | [email protected] |
| Vendor | Product | Version | Raw CPE |
|---|---|---|---|
| solarwinds | webhelpdesk | 12.7.0 | cpe:2.3:a:solarwinds:webhelpdesk:12.7.0:*:*:*:*:*:*:* |
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ | Vendor Advisory |
| https://www.esecforte.com/cross-site-scripting-via-file-upload-vulnerability-in-solarwinds-web-help-desk/ | Exploit Third Party Advisory |
| https://www.solarwinds.com/free-tools/free-help-desk-software | Product |