SolarWinds Web Help Desk 12.7.0 allows XSS via a Schedule Name.
Conclusion & alert: CVE-2019-16961 is rated High Exploit Risk (60.5/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 1.47%). Core evidence: 1 public exploit reference(s) are indexed (Exploit-DB). Mandatory action: Public exploits are available—assess exposure, apply mitigations, and prioritize patching.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
| EDB-ID | Source | Kind | Published | Link |
|---|---|---|---|---|
| — | nvd_ref | exploit_tag | Exploit-DB ↗ |
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2026-06-15 | 2.19% | 1.47% | -0.72% |
| 2 | 2025-04-09 | 1.62% | 2.19% | +0.57% |
| 3 | 2025-03-30 | — | 1.62% | — |
Full EPSS history (8 records total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 5.4 | 3.1 | MEDIUM |
|
2.3 | 2.7 | [email protected] |
| 3.5 | 2.0 | LOW |
|
6.8 | 2.9 | [email protected] |
| Vendor | Product | Version | Raw CPE |
|---|---|---|---|
| solarwinds | web_help_desk | 12.7.0 | cpe:2.3:a:solarwinds:web_help_desk:12.7.0:*:*:*:*:*:*:* |
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ | Vendor Advisory |
| https://www.esecforte.com/cross-site-scripting-vulnerability-in-solarwinds-web-help-desk-cve-2019-16961-responsible-vulnerability-disclosure/ | Exploit Third Party Advisory |
| https://www.solarwinds.com/free-tools/free-help-desk-software | Product Vendor Advisory |