CVE-2020-13480

Exp

Verint Workforce Optimization (WFO) 15.2 allows HTML injection via the "send email" feature.

Published: 2020-06-22 Last update: 2026-06-16 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2020-13480 is rated Exploit Available (57.4/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.98%). 3 public exploit reference(s) are indexed (Exploit-DB). Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2020-13480

EDB-ID Source Kind Published Link
— nvd_ref exploit_tag Exploit-DB ↗
— nvd_ref exploit_tag Exploit-DB ↗
— nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2020-13480

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.25% 0.98% +0.72%
2 2025-03-30 0.23% 0.25% +0.02%
3 2025-03-29 — 0.23% —

Full EPSS history (9 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2020-13480

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.3 2.7 [email protected]
3.5 2.0 LOW
AV:N/AC:M/Au:S/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
 6.8 2.9 [email protected]

Weakness enumeration for CVE-2020-13480

Affected software / configurations for CVE-2020-13480

Vendor Product Version Raw CPE
verint workforce_optimization 15.2 cpe:2.3:a:verint:workforce_optimization:15.2:*:*:*:*:*:*:*

References for CVE-2020-13480

cvelogic Threat Intelligence