Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. Unauthenticated remote command execution is possible by using this SQL injection to update certain database values, which are then executed by a bizRule eval() function in the yii/framework/web/auth/CAuthManager.php file. Resultant authorization bypass is also possible, by recovering or modifying password hashes and password reset tokens, allowing for administrative privileges to be obtained.
Conclusion & alert: CVE-2020-15487 is rated High Exploit Risk (79.2/100): CVSS Critical severity, with medium exploitation likelihood (EPSS 3.15%). Core evidence: 1 public exploit reference(s) are indexed (Exploit-DB). Mandatory action: Public exploits are available—assess exposure, apply mitigations, and prioritize patching.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
| EDB-ID | Source | Kind | Published | Link |
|---|---|---|---|---|
| — | nvd_ref | exploit_tag | Exploit-DB ↗ |
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2025-03-30 | 10.03% | 3.15% | -6.89% |
| 2 | 2025-03-29 | 3.15% | 10.03% | +6.89% |
| 3 | 2025-03-17 | — | 3.15% | — |
Full EPSS history (9 records total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 9.8 | 3.1 | CRITICAL |
|
3.9 | 5.9 | [email protected] |
| 7.5 | 2.0 | HIGH |
|
10.0 | 6.4 | [email protected] |
| URL | Tags |
|---|---|
| https://labs.f-secure.com/advisories/redesk-v2-3-multiple-issues/ | Exploit Third Party Advisory |
| https://www.re-desk.com/download-help-desk-software.html | Vendor Advisory |