CVE-2020-24786

An issue was discovered in Zoho ManageEngine Exchange Reporter Plus before build number 5510, AD360 before build number 4228, ADSelfService Plus before build number 5817, DataSecurity Plus before build number 6033, RecoverManager Plus before build number 6017, EventLog Analyzer before build number 12136, ADAudit Plus before build number 6052, O365 Manager Plus before build number 4334, Cloud Security Plus before build number 4110, ADManager Plus before build number 7055, and Log360 before build number 5166. The remotely accessible Java servlet com.manageengine.ads.fw.servlet.UpdateProductDetails is prone to an authentication bypass. System integration properties can be modified and lead to full ManageEngine suite compromise.

Published: 2020-08-31 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2020-24786 is rated High Risk (77.7/100): CVSS Critical severity, with high exploitation likelihood (EPSS 12.82%, 96th percentile). Core evidence: EPSS ranks this CVE among the most likely to be exploited in the near term. EPSS rose +6.04% over the last day, indicating growing attacker interest. Mandatory action: High exploitation likelihood—assess exposure and prioritize remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2020-24786

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 6.78% 12.82% +6.04%
2 2026-03-04 2.12% 6.78% +4.66%
3 2026-03-01 2.12%

Full EPSS history (51 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2020-24786

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
9.8 3.1 CRITICAL
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
3.9 5.9 [email protected]
10.0 2.0 HIGH
AV:N/AC:L/Au:N/C:C/I:C/A:C Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:C)
Complete confidentiality impact.
Integrity impact (I:C)
Complete integrity impact.
Availability impact (A:C)
Complete availability impact.
10.0 10.0 [email protected]

Weakness enumeration for CVE-2020-24786

Affected software / configurations for CVE-2020-24786

Vendor Product Version Raw CPE
zohocorp manageengine_adselfservice_plus <= 5.7 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:-:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5800:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5801:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5802:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5803:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5804:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5805:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5806:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5807:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5808:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5809:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5810:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5811:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5812:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5813:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5814:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5815:*:*:*:*:*:*
zohocorp manageengine_adselfservice_plus 5.8 cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:5.8:5816:*:*:*:*:*:*
zohocorp manageengine_exchange_reporter_plus <= 5.4 cpe:2.3:a:zohocorp:manageengine_exchange_reporter_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_exchange_reporter_plus 5.5 cpe:2.3:a:zohocorp:manageengine_exchange_reporter_plus:5.5:5500:*:*:*:*:*:*
zohocorp manageengine_exchange_reporter_plus 5.5 cpe:2.3:a:zohocorp:manageengine_exchange_reporter_plus:5.5:5501:*:*:*:*:*:*
zohocorp manageengine_exchange_reporter_plus 5.5 cpe:2.3:a:zohocorp:manageengine_exchange_reporter_plus:5.5:5502:*:*:*:*:*:*
zohocorp manageengine_exchange_reporter_plus 5.5 cpe:2.3:a:zohocorp:manageengine_exchange_reporter_plus:5.5:5503:*:*:*:*:*:*
zohocorp manageengine_exchange_reporter_plus 5.5 cpe:2.3:a:zohocorp:manageengine_exchange_reporter_plus:5.5:5504:*:*:*:*:*:*
zohocorp manageengine_ad360 <= 4.1 cpe:2.3:a:zohocorp:manageengine_ad360:*:*:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4200:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4201:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4202:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4203:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4204:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4205:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4206:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4207:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4208:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4209:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4210:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4212:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4213:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4214:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4215:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4216:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4217:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4219:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4220:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4222:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4223:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4224:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4225:*:*:*:*:*:*
zohocorp manageengine_ad360 4.2 cpe:2.3:a:zohocorp:manageengine_ad360:4.2:4227:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus <= 5.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6000:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6001:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6002:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6003:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6010:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6011:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6012:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6013:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6020:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6021:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6030:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6031:*:*:*:*:*:*
zohocorp manageengine_datasecurity_plus 6.0 cpe:2.3:a:zohocorp:manageengine_datasecurity_plus:6.0:6032:*:*:*:*:*:*
zohocorp manageengine_recovermanager_plus <= 5.4 cpe:2.3:a:zohocorp:manageengine_recovermanager_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_recovermanager_plus 6.0 cpe:2.3:a:zohocorp:manageengine_recovermanager_plus:6.0:6001:*:*:*:*:*:*
zohocorp manageengine_recovermanager_plus 6.0 cpe:2.3:a:zohocorp:manageengine_recovermanager_plus:6.0:6003:*:*:*:*:*:*
zohocorp manageengine_recovermanager_plus 6.0 cpe:2.3:a:zohocorp:manageengine_recovermanager_plus:6.0:6005:*:*:*:*:*:*
zohocorp manageengine_recovermanager_plus 6.0 cpe:2.3:a:zohocorp:manageengine_recovermanager_plus:6.0:6011:*:*:*:*:*:*
zohocorp manageengine_recovermanager_plus 6.0 cpe:2.3:a:zohocorp:manageengine_recovermanager_plus:6.0:6016:*:*:*:*:*:*
zohocorp manageengine_eventlog_analyzer <= 12.1.2 cpe:2.3:a:zohocorp:manageengine_eventlog_analyzer:*:*:*:*:*:*:*:*
zohocorp manageengine_eventlog_analyzer 12.1.3 cpe:2.3:a:zohocorp:manageengine_eventlog_analyzer:12.1.3:12130:*:*:*:*:*:*
zohocorp manageengine_eventlog_analyzer 12.1.3 cpe:2.3:a:zohocorp:manageengine_eventlog_analyzer:12.1.3:12135:*:*:*:*:*:*
zohocorp manageengine_adaudit_plus <= 5.1 cpe:2.3:a:zohocorp:manageengine_adaudit_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_adaudit_plus 6.0 cpe:2.3:a:zohocorp:manageengine_adaudit_plus:6.0:6000:*:*:*:*:*:*
zohocorp manageengine_adaudit_plus 6.0 cpe:2.3:a:zohocorp:manageengine_adaudit_plus:6.0:6001:*:*:*:*:*:*
zohocorp manageengine_adaudit_plus 6.0 cpe:2.3:a:zohocorp:manageengine_adaudit_plus:6.0:6002:*:*:*:*:*:*
zohocorp manageengine_adaudit_plus 6.0 cpe:2.3:a:zohocorp:manageengine_adaudit_plus:6.0:6003:*:*:*:*:*:*
zohocorp manageengine_adaudit_plus 6.0 cpe:2.3:a:zohocorp:manageengine_adaudit_plus:6.0:6010:*:*:*:*:*:*
zohocorp manageengine_adaudit_plus 6.0 cpe:2.3:a:zohocorp:manageengine_adaudit_plus:6.0:6030:*:*:*:*:*:*

References for CVE-2020-24786

URL Tags
https://medium.com/%40frycos/another-zoho-manageengine-story-7b472f1515f5
https://pitstop.manageengine.com/portal/en/community/topic/admanager-plus-fixes-and-enhancements Vendor Advisory
https://pitstop.manageengine.com/portal/en/community/topic/how-to-fix-the-unauthenticated-product-integration-vulnerability Vendor Advisory
https://pitstop.manageengine.com/portal/en/community/topic/how-to-fix-the-unauthenticated-product-integration-vulnerability-17-5-2020 Vendor Advisory
https://pitstop.manageengine.com/portal/en/community/topic/how-to-fix-the-unauthenticated-product-integration-vulnerability-18-5-2020 Vendor Advisory
https://pitstop.manageengine.com/portal/en/community/topic/how-to-identify-and-mitigate-the-unauthenticated-product-integration-vulnerability Vendor Advisory
https://pitstop.manageengine.com/portal/en/community/topic/how-to-identify-and-mitigate-the-unauthenticated-product-integration-vulnerability-15-5-2020-1 Vendor Advisory
https://pitstop.manageengine.com/portal/en/community/topic/how-to-identify-and-mitigate-the-unauthenticated-product-integration-vulnerability-18-5-2020 Vendor Advisory
https://pitstop.manageengine.com/portal/en/kb/articles/manageengine-cloud-security-plus-security-advisory-regarding-unauthenticated-product-integration-vulnerability Vendor Advisory
https://pitstop.manageengine.com/portal/en/kb/articles/manageengine-log360-security-advisory-regarding-unauthenticated-product-integration-vulnerability Vendor Advisory
https://www.manageengine.com/data-security/release-notes.html Vendor Advisory
https://www.manageengine.com/products/eventlog/features-new.html Vendor Advisory
cvelogic Threat Intelligence