CVE-2020-2506 | improper access control vulnerability in Helpdesk

Exp

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to compromise the security of the software by gaining privileges, or reading sensitive information. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Published: 2021-02-03 Last update: 2025-10-27 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2020-2506 is rated Active Exploitation (76.5/100): CVSS High severity, with medium exploitation likelihood (EPSS 1.98%). CISA KEV confirms active exploitation (added 2022-03-25) affecting QNAP Systems / Helpdesk. a weakness (CWE-284) Unauthenticated remote administrative access may be possible. The CISA remediation deadline has passed—treat as an emergency patch priority.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

CISA KEV Record for CVE-2020-2506

Name: QNAP Helpdesk Improper Access Control Vulnerability · CISA KEV detail

Exploit added: 2022-03-25

Action due: 2022-04-15

Required action: Apply updates per vendor instructions.

Exploit prediction scoring system (EPSS) score for CVE-2020-2506

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 17.99% 1.98% -16.01%
2 2025-11-30 15.07% 17.99% +2.91%
3 2025-11-21 — 15.07% —

Full EPSS history (20 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2020-2506

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.3 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:L)
Might cause slowdowns, glitches, or partial disruption—not a full brick.
 3.9 3.4 [email protected]
9.8 3.1 CRITICAL
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 3.9 5.9 [email protected]
7.5 2.0 HIGH
AV:N/AC:L/Au:N/C:P/I:P/A:P Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:P)
Partial availability impact.
 10.0 6.4 [email protected]

Weakness enumeration for CVE-2020-2506

Affected software / configurations for CVE-2020-2506

Vendor Product Version Raw CPE
qnap helpdesk < 3.0.3 cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*

References for CVE-2020-2506

cvelogic Threat Intelligence