CVE-2020-5365

Dell EMC Isilon versions 8.2.2 and earlier contain a remotesupport vulnerability. The pre-configured support account, remotesupport, is bundled in the Dell EMC Isilon OneFS installation. This account is used for diagnostics and other support functions. Although the default password is different for every cluster, it is predictable.

Published: 2020-05-20 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2020-5365 is rated Low Risk (37.5/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.26%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2020-5365

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-03-30 0.22% 0.26% +0.04%
2 2025-03-29 0.26% 0.22% -0.04%
3 2025-03-17 — 0.26% —

Full EPSS history (8 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2020-5365

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:L)
Might cause slowdowns, glitches, or partial disruption—not a full brick.
 3.9 1.4 [email protected]
7.5 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 3.9 3.6 [email protected]
5.0 2.0 MEDIUM
AV:N/AC:L/Au:N/C:P/I:N/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:N)
No integrity impact.
Availability impact (A:N)
No availability impact.
 10.0 2.9 [email protected]

Weakness enumeration for CVE-2020-5365

Affected software / configurations for CVE-2020-5365

Vendor Product Version Raw CPE
dell emc_isilon_onefs <= 8.2.2 cpe:2.3:a:dell:emc_isilon_onefs:*:*:*:*:*:*:*:*

References for CVE-2020-5365

cvelogic Threat Intelligence