CVE-2020-5838

Symantec IT Analytics, prior to 2.9.1, may be susceptible to a cross-site scripting (XSS) exploit, which is a type of issue that can potentially enable attackers to inject client-side scripts into web pages viewed by other users.

Published: 2020-05-13 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2020-5838 is rated Moderate Risk (41.9/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.50%). Mandatory action: Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2020-5838

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-11-21 0.56% 0.50% -0.07%
2 2025-11-18 0.50% 0.56% +0.07%
3 2025-03-30 0.50%

Full EPSS history (11 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2020-5838

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
4.8 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:H)
They need powerful rights—admin, root, or similar—before this pays off.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
1.7 2.7 [email protected]
3.5 2.0 LOW
AV:N/AC:M/Au:S/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
6.8 2.9 [email protected]

Weakness enumeration for CVE-2020-5838

Affected software / configurations for CVE-2020-5838

Vendor Product Version Raw CPE
symantec it_analytics < 2.9.1 cpe:2.3:a:symantec:it_analytics:*:*:*:*:*:*:*:*

References for CVE-2020-5838

cvelogic Threat Intelligence