The Customer Service Software & Support Ticket System WordPress plugin before 5.10.4 does not sanitize or escape form fields before outputting it in the List, which could allow high privilege users to perform Cross-Site Scripting attacks even when the unfiltered_html capability is disallowed.
Conclusion & alert: CVE-2021-24622 is rated Exploit Available (50.3/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.62%). Core evidence: 1 public exploit reference(s) are indexed (Exploit-DB). Mandatory action: Public exploits are available—assess exposure, apply mitigations, and prioritize patching.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
| EDB-ID | Source | Kind | Published | Link |
|---|---|---|---|---|
| — | nvd_ref | exploit_tag | Exploit-DB ↗ |
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2026-06-15 | 0.21% | 0.62% | +0.41% |
| 2 | 2025-03-30 | 8.48% | 0.21% | -8.27% |
| 3 | 2025-03-29 | — | 8.48% | — |
Full EPSS history (11 records total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 4.8 | 3.1 | MEDIUM |
|
1.7 | 2.7 | [email protected] |
| 3.5 | 2.0 | LOW |
|
6.8 | 2.9 | [email protected] |
| Vendor | Product | Version | Raw CPE |
|---|---|---|---|
| emarketdesign | customer_service_software_\&_support_ticket_system | < 5.10.4 | cpe:2.3:a:emarketdesign:customer_service_software_\&_support_ticket_system:*:*:*:*:*:wordpress:*:* |
| URL | Tags |
|---|---|
| https://wpscan.com/vulnerability/41a2c72c-7db1-473a-8844-47f6ae9d0594 | Exploit Third Party Advisory |