CVE-2021-24839 | SupportCandy < 2.2.5 - Unauthenticated Arbitrary Ticket Deletion

Exp

The SupportCandy WordPress plugin before 2.2.5 does not have authorisation and CSRF checks in its wpsc_tickets AJAX action, which could allow unauthenticated users to call it and delete arbitrary tickets via the set_delete_permanently_bulk_ticket setting_action. Other actions may be affected as well.

Published: 2022-02-07 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2021-24839 is rated High Exploit Risk (72/100): CVSS High severity, with medium exploitation likelihood (EPSS 1.01%). 1 public exploit reference(s) are indexed (Exploit-DB). Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2021-24839

EDB-ID Source Kind Published Link
— nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2021-24839

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-12-19 0.77% 1.01% +0.24%
2 2025-08-31 1.12% 0.77% -0.35%
3 2025-03-30 — 1.12% —

Full EPSS history (11 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2021-24839

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.5 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
 3.9 3.6 [email protected]
5.0 2.0 MEDIUM
AV:N/AC:L/Au:N/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
 10.0 2.9 [email protected]

Weakness enumeration for CVE-2021-24839

Affected software / configurations for CVE-2021-24839

Vendor Product Version Raw CPE
supportcandy supportcandy < 2.2.5 cpe:2.3:a:supportcandy:supportcandy:*:*:*:*:*:wordpress:*:*

References for CVE-2021-24839

cvelogic Threat Intelligence