CVE-2021-24843 | SupportCandy < 2.2.7 - Arbitrary Ticket Deletion via CSRF

Exp

The SupportCandy WordPress plugin before 2.2.7 does not have CRSF check in its wpsc_tickets AJAX action, which could allow attackers to make a logged in admin call it and delete arbitrary tickets via the set_delete_permanently_bulk_ticket setting_action.

Published: 2022-02-07 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2021-24843 is rated Exploit Available (53.9/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.15%). Core evidence: 1 public exploit reference(s) are indexed (Exploit-DB). Mandatory action: Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2021-24843

EDB-ID Source Kind Published Link
nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2021-24843

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-08-03 0.14% 0.15% +0.01%
2 2025-03-30 4.63% 0.14% -4.49%
3 2025-03-29 4.63%

Full EPSS history (7 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2021-24843

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.5 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 3.6 [email protected]
4.3 2.0 MEDIUM
AV:N/AC:M/Au:N/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
8.6 2.9 [email protected]

Weakness enumeration for CVE-2021-24843

Affected software / configurations for CVE-2021-24843

Vendor Product Version Raw CPE
supportcandy supportcandy < 2.2.7 cpe:2.3:a:supportcandy:supportcandy:*:*:*:*:*:wordpress:*:*

References for CVE-2021-24843

cvelogic Threat Intelligence