CVE-2021-24914 | Tawk.to Live Chat < 0.6.0 - Subscriber+ Visitor Monitoring & Chat Removal

Exp

The Tawk.To Live Chat WordPress plugin before 0.6.0 does not have capability and CSRF checks in the tawkto_setwidget and tawkto_removewidget AJAX actions, available to any authenticated user. The first one allows low-privileged users (including simple subscribers) to change the 'tawkto-embed-widget-page-id' and 'tawkto-embed-widget-widget-id' parameters. Any authenticated user can thus link the vulnerable website to their own Tawk.to instance. Consequently, they will be able to monitor the vulnerable website and interact with its visitors (receive contact messages, answer, ...). They will also be able to display an arbitrary Knowledge Base. The second one will remove the live chat widget from pages.

Published: 2021-12-06 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2021-24914 is rated High Exploit Risk (60.6/100): CVSS High severity, with low exploitation likelihood (EPSS 0.18%). 1 public exploit reference(s) are indexed (Exploit-DB). Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2021-24914

EDB-ID Source Kind Published Link
— nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2021-24914

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-04-29 0.10% 0.18% +0.07%
2 2025-03-30 2.05% 0.10% -1.95%
3 2025-03-29 — 2.05% —

Full EPSS history (10 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2021-24914

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
8.0 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 2.1 5.9 [email protected]
6.0 2.0 MEDIUM
AV:N/AC:M/Au:S/C:P/I:P/A:P Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:P)
Partial availability impact.
 6.8 6.4 [email protected]

Weakness enumeration for CVE-2021-24914

Affected software / configurations for CVE-2021-24914

Vendor Product Version Raw CPE
tawk tawk.to_live_chat < 0.6.0 cpe:2.3:a:tawk:tawk.to_live_chat:*:*:*:*:*:wordpress:*:*

References for CVE-2021-24914

cvelogic Threat Intelligence