CVE-2021-28567 | Magento Commerce improper authorization allows an authenticated user to perform certain functions without permission

Magento versions 2.4.2 (and earlier), 2.4.1-p1 (and earlier) and 2.3.6-p1 (and earlier) are vulnerable to an Improper Authorization vulnerability in the customers module. Successful exploitation could allow a low-privileged user to modify customer data. Access to the admin console is required for successful exploitation.

Published: 2021-09-08 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2021-28567 is rated Low Risk (37.5/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.09%). Mandatory action: Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2021-28567

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2023-03-07 0.89% 0.09% -0.80%
2 2022-04-01 4.50% 0.89% -3.61%
3 2022-02-04 4.50%

Full EPSS history (5 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2021-28567

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.5 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 3.6 [email protected]
5.0 3.0 MEDIUM
CVSS:3.0/AV:N/AC:H/PR:L/UI:N/S:U/C:L/I:L/A:L Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:H)
Even with access, the exploit needs extra luck, timing, or a fussy environment to actually work.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:L)
Might cause slowdowns, glitches, or partial disruption—not a full brick.
1.6 3.4 [email protected]
4.0 2.0 MEDIUM
AV:N/AC:L/Au:S/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
8.0 2.9 [email protected]

Weakness enumeration for CVE-2021-28567

GitHub Security Advisory for CVE-2021-28567

GHSA-cc3w-r3w8-hfh7 · Severity: medium · Ecosystem: composer — Magento Improper Authorization vulnerability in the customers module

Affected software / configurations for CVE-2021-28567

Vendor Product Version Raw CPE
magento magento <= 2.4.2 cpe:2.3:a:magento:magento:*:*:*:*:commerce:*:*:*
magento magento <= 2.4.2 cpe:2.3:a:magento:magento:*:*:*:*:open_source:*:*:*

References for CVE-2021-28567

cvelogic Threat Intelligence