CVE-2021-33351

Exp

Cross Site Scripting Vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and before and fixed in v.1.3.7 allows attackers to escalte privileges via a crafted payload in the ticket message field.

Published: 2023-03-08 Last update: 2026-06-16 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2021-33351 is rated High Exploit Risk (72.3/100): CVSS Critical severity, with medium exploitation likelihood (EPSS 1.03%). 1 public exploit reference(s) are indexed (Exploit-DB). Public exploits are available—assess exposure, apply mitigations, and prioritize patching.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Public exploit references (Exploit-DB) for CVE-2021-33351

EDB-ID Source Kind Published Link
— nvd_ref exploit_tag Exploit-DB ↗

Exploit prediction scoring system (EPSS) score for CVE-2021-33351

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.43% 1.03% +0.60%
2 2026-03-10 0.09% 0.43% +0.35%
3 2025-11-21 — 0.09% —

Full EPSS history (10 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2021-33351

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
9.0 3.1 CRITICAL
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 2.3 6.0 [email protected]
9.0 3.1 CRITICAL
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 2.3 6.0 134c704f-9b21-4f2e-91b3-4a467353bcc0

Weakness enumeration for CVE-2021-33351

Affected software / configurations for CVE-2021-33351

Vendor Product Version Raw CPE
wyomind help_desk < 1.3.7 cpe:2.3:a:wyomind:help_desk:*:*:*:*:*:magento_2:*:*

References for CVE-2021-33351

cvelogic Threat Intelligence