CVE-2021-35232 | Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries

Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.

Published: 2021-12-27 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2021-35232 is rated Moderate Risk (42.6/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.22%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2021-35232

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-12-27 0.30% 0.22% -0.09%
2 2025-11-25 0.22% 0.30% +0.09%
3 2025-11-21 — 0.22% —

Full EPSS history (14 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2021-35232

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.8 3.1 MEDIUM
CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.5 4.2 [email protected]
6.1 3.1 MEDIUM
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 1.8 4.2 [email protected]
3.6 2.0 LOW
AV:L/AC:L/Au:N/C:P/I:P/A:N Click to expand
Access vector (AV:L)
Requires local access to the target system.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
 3.9 4.9 [email protected]

Weakness enumeration for CVE-2021-35232

Affected software / configurations for CVE-2021-35232

Vendor Product Version Raw CPE
solarwinds webhelpdesk <= 12.7.6 cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*

References for CVE-2021-35232

cvelogic Threat Intelligence