CVE-2021-39211 | Disclosure of GLPI and server information in telemetry endpoint

GLPI is a free Asset and IT management software package. Starting in version 9.2 and prior to version 9.5.6, the telemetry endpoint discloses GLPI and server information. This issue is fixed in version 9.5.6. As a workaround, remove the file `ajax/telemetry.php`, which is not needed for usual functions of GLPI.

Published: 2021-09-15 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2021-39211 is rated Moderate Risk (50.2/100): CVSS Medium severity, with high exploitation likelihood (EPSS 38.92%, 97th percentile). Core evidence: EPSS ranks this CVE among the most likely to be exploited in the near term. Mandatory action: High exploitation likelihood—assess exposure and prioritize remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2021-39211

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-04-08 61.59% 38.92% -22.67%
2 2026-03-31 63.26% 61.59% -1.67%
3 2026-03-30 63.26%

Full EPSS history (24 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2021-39211

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
3.9 1.4 [email protected]
5.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
3.9 1.4 [email protected]
5.0 2.0 MEDIUM
AV:N/AC:L/Au:N/C:P/I:N/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:N)
No integrity impact.
Availability impact (A:N)
No availability impact.
10.0 2.9 [email protected]

Weakness enumeration for CVE-2021-39211

OS Trackers for CVE-2021-39211

vendor priority summary link
ubuntu medium CVE-2021-39211 medium priority: Ubuntu including 1 source packages (glpi), 15 status rows across 15 suites (bionic, focal, hirsute, impish, jammy, kinetic, lunar, mantic, noble, oracular, plucky, questing, trusty, upstream, xenial): DNE 13, needed 1, needs-triage 1. https://ubuntu.com/security/CVE-2021-39211

Affected software / configurations for CVE-2021-39211

Vendor Product Version Raw CPE
glpi-project glpi >= 9.2, < 9.5.6 cpe:2.3:a:glpi-project:glpi:*:*:*:*:*:*:*:*

References for CVE-2021-39211

cvelogic Threat Intelligence