CVE-2022-0474 | Disclosure of mail addresses

Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.

Published: 2022-02-07 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2022-0474 is rated Low Risk (25.9/100): CVSS Low severity, with low exploitation likelihood (EPSS 0.63%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2022-0474

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.21% 0.63% +0.42%
2 2025-04-08 0.30% 0.21% -0.10%
3 2025-03-30 — 0.30% —

Full EPSS history (7 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2022-0474

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
2.4 3.1 LOW
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:H)
They need powerful rights—admin, root, or similar—before this pays off.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 0.9 1.4 [email protected]
3.5 3.1 LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 2.1 1.4 [email protected]
3.5 2.0 LOW
AV:N/AC:M/Au:S/C:P/I:N/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:P)
Partial confidentiality impact.
Integrity impact (I:N)
No integrity impact.
Availability impact (A:N)
No availability impact.
 6.8 2.9 [email protected]

Weakness enumeration for CVE-2022-0474

OS Trackers for CVE-2022-0474

vendor priority summary link
ubuntu medium CVE-2022-0474 medium priority: Ubuntu including 1 source packages (otrs), 3 status rows across 3 suites (trusty, upstream, xenial): ignored 2, needs-triage 1. https://ubuntu.com/security/CVE-2022-0474

Affected software / configurations for CVE-2022-0474

Vendor Product Version Raw CPE
otrs custom_contact_fields >= 8.0.0, < 8.0.12 cpe:2.3:a:otrs:custom_contact_fields:*:*:*:*:*:*:*:*

References for CVE-2022-0474

cvelogic Threat Intelligence