CVE-2022-22798 | Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /ConcurrentLogin%2ejsp after that he will receive an error message with a login button, by clicking on it, he will connect to the system dashboard. The attacker can receive sensitive data like server details, usernames, workstations, etc. He can also perform actions such as uploading files, deleting calls from the system.

Published: 2022-05-12 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2022-22798 is rated Moderate Risk (42.3/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.56%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2022-22798

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.10% 0.56% +0.45%
2 2026-02-16 0.24% 0.10% -0.13%
3 2025-11-21 — 0.24% —

Full EPSS history (7 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2022-22798

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.8 3.1 MEDIUM
CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:L)
Might cause slowdowns, glitches, or partial disruption—not a full brick.
 1.3 5.5 [email protected]
8.8 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 2.8 5.9 [email protected]
9.0 2.0 HIGH
AV:N/AC:L/Au:S/C:C/I:C/A:C Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:C)
Complete confidentiality impact.
Integrity impact (I:C)
Complete integrity impact.
Availability impact (A:C)
Complete availability impact.
 8.0 10.0 [email protected]

Weakness enumeration for CVE-2022-22798

Affected software / configurations for CVE-2022-22798

Vendor Product Version Raw CPE
sysaid sysaid < 21.1.50 cpe:2.3:a:sysaid:sysaid:*:*:*:*:cloud:*:*:*
sysaid sysaid < 22.1.64 cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*

References for CVE-2022-22798

cvelogic Threat Intelligence