CVE-2022-40771

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

Published: 2022-11-23 Last update: 2025-04-28 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2022-40771 is rated Moderate Risk (52.7/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 3.46%). EPSS rose +2.44% over the last day, indicating growing attacker interest. Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2022-40771

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 1.01% 3.46% +2.44%
2 2025-12-09 0.82% 1.01% +0.19%
3 2025-12-04 — 0.82% —

Full EPSS history (12 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2022-40771

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
4.9 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:H)
They need powerful rights—admin, root, or similar—before this pays off.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 1.2 3.6 [email protected]
4.9 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:H)
They need powerful rights—admin, root, or similar—before this pays off.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 1.2 3.6 134c704f-9b21-4f2e-91b3-4a467353bcc0

Weakness enumeration for CVE-2022-40771

Affected software / configurations for CVE-2022-40771

Vendor Product Version Raw CPE
zohocorp manageengine_servicedesk_plus < 14.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:-:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14000:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp < 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:-:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 13.0 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:13000:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus < 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:-:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11000:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11001:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11002:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11003:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11004:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11005:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11006:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11007:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11008:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11009:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11010:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11011:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11012:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11013:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11014:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11015:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11016:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11017:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11018:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11019:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11020:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11021:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11022:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11024:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 11.0 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11025:*:*:*:*:*:*
zohocorp manageengine_assetexplorer < 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:*:*:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:-:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6900:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6901:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6902:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6903:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6904:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6905:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6906:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6907:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6908:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6909:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6950:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6951:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6952:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6953:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6954:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6955:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6956:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6957:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6970:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6971:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6972:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6973:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6974:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6975:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6976:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6977:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6978:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6979:*:*:*:*:*:*
zohocorp manageengine_assetexplorer 6.9 cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6980:*:*:*:*:*:*

References for CVE-2022-40771

cvelogic Threat Intelligence