CVE-2023-1250 | Code execution through ACL creation

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Published: 2023-03-20 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2023-1250 is rated Moderate Risk (44/100): CVSS High severity, with low exploitation likelihood (EPSS 0.19%). Mandatory action: Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2023-1250

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-04-05 0.05% 0.19% +0.14%
2 2026-04-01 0.05% 0.05% +0.00%
3 2025-12-13 0.05%

Full EPSS history (11 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-1250

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.4 3.1 HIGH
CVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:H)
They need powerful rights—admin, root, or similar—before this pays off.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
1.1 5.8 [email protected]
7.8 3.1 HIGH
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
1.8 5.9 [email protected]

Weakness enumeration for CVE-2023-1250

OS Trackers for CVE-2023-1250

vendor priority summary link
ubuntu medium CVE-2023-1250 medium priority: Ubuntu including 1 source packages (otrs2), 15 status rows across 15 suites (bionic, focal, hirsute, impish, jammy, kinetic, lunar, mantic, noble, oracular, plucky, questing, trusty, upstream, xenial): DNE 8, needs-triage 5, ignored 2. https://ubuntu.com/security/CVE-2023-1250

Affected software / configurations for CVE-2023-1250

Vendor Product Version Raw CPE
otrs otrs >= 6.0.1, <= 6.0.34 cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
otrs otrs >= 7.0.0, < 7.0.42 cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
otrs otrs >= 8.0.0, < 8.0.31 cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

References for CVE-2023-1250

cvelogic Threat Intelligence