CVE-2023-20058

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a reflected cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.

Published: 2023-01-20 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2023-20058 is rated Moderate Risk (49.8/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.68%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2023-20058

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-05-31 0.36% 0.68% +0.31%
2 2026-02-06 0.26% 0.36% +0.11%
3 2025-11-21 — 0.26% —

Full EPSS history (8 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-20058

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.1 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 2.7 [email protected]
6.1 3.0 MEDIUM
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 2.7 [email protected]

Weakness enumeration for CVE-2023-20058

Affected software / configurations for CVE-2023-20058

Vendor Product Version Raw CPE
cisco packaged_contact_center_enterprise >= 9.0\(1\), < 12.5\(1\)_su2_es05 cpe:2.3:a:cisco:packaged_contact_center_enterprise:*:*:*:*:*:*:*:*
cisco packaged_contact_center_enterprise >= 12.5\(1\)_su2, < 12.5\(1\)_su2_es05 cpe:2.3:a:cisco:packaged_contact_center_enterprise:*:*:*:*:*:*:*:*
cisco unified_contact_center_enterprise < 12.5\(1\)_es02 cpe:2.3:a:cisco:unified_contact_center_enterprise:*:*:*:*:*:*:*:*
cisco unified_contact_center_enterprise >= 12.5\(2\), < 12.6\(1\)_es06 cpe:2.3:a:cisco:unified_contact_center_enterprise:*:*:*:*:*:*:*:*
cisco unified_contact_center_enterprise >= 12.6\(1\), < 12.6\(1\)_es06 cpe:2.3:a:cisco:unified_contact_center_enterprise:*:*:*:*:*:*:*:*
cisco unified_contact_center_express < 12.5\(1\)_su2_es05 cpe:2.3:a:cisco:unified_contact_center_express:*:*:*:*:*:*:*:*
cisco unified_contact_center_express >= 12.5\(1\)_su2, < 12.5\(1\)_su2_es05 cpe:2.3:a:cisco:unified_contact_center_express:*:*:*:*:*:*:*:*
cisco unified_intelligence_center < 12.5\(1\)_es02 cpe:2.3:a:cisco:unified_intelligence_center:*:*:*:*:*:*:*:*
cisco unified_intelligence_center >= 12.6\(1\), < 12.6\(1\)_es06 cpe:2.3:a:cisco:unified_intelligence_center:*:*:*:*:*:*:*:*
cisco unified_intelligence_center >= 12.6\(1\)_es2, < 12.6\(1\)_es06 cpe:2.3:a:cisco:unified_intelligence_center:*:*:*:*:*:*:*:*

References for CVE-2023-20058

cvelogic Threat Intelligence