CVE-2023-20221

A vulnerability in the web-based management interface of Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack against a user of the web-based management interface of an affected system. This vulnerability is due to insufficient CSRF protections for the web-based management interface of an affected device. An attacker could exploit this vulnerability by persuading an authenticated user of the interface to follow a crafted link. A successful exploit could allow the attacker to perform a factory reset of the affected device, resulting in a Denial of Service (DoS) condition.

Published: 2023-08-16 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2023-20221 is rated Low Risk (31.7/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.26%). Mandatory action: Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2023-20221

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.58% 0.26% -0.32%
2 2026-06-12 0.49% 0.58% +0.09%
3 2026-05-11 0.49%

Full EPSS history (11 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-20221

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.5 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
2.8 3.6 [email protected]
6.5 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
2.8 3.6 [email protected]

Weakness enumeration for CVE-2023-20221

Affected software / configurations for CVE-2023-20221

Vendor Product Version Raw CPE
cisco video_phone_8875_firmware < 2.0 cpe:2.3:o:cisco:video_phone_8875_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11-3-1mppsr4upg cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11-3-1mppsr4upg:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11-3-1msr2upg cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11-3-1msr2upg:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.0.0 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.0.0:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.0.1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.0.1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.0.1_msr1-1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.0.1_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.0.2 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.0.2:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.1.1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.1.1_msr1-1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.1_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.1.1_msr2-1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.1_msr2-1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.1.2 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.2:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.1.2_msr1-1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.2_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.1.2_msr3-1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.2_msr3-1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.2.1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.2.2 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.2:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.2.3 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.3:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.2.3_msr1-1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.3_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.2.4 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.4:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.1_msr1-3 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.1_msr1-3:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.1_msr2-6 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.1_msr2-6:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.1_msr3-3 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.1_msr3-3:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.2 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.2:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.3 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.3:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.3_msr1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.3_msr1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.4 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.4:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.5 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.5:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.6 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.6:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.6sr1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.6sr1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.7 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.7:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.7sr1 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.7sr1:*:*:*:*:*:*:*
cisco ip_phone_6821_with_multiplatform_firmware 11.3.7sr2 cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.7sr2:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11-3-1mppsr4upg cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11-3-1mppsr4upg:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11-3-1msr2upg cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11-3-1msr2upg:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.0.0 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.0.0:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.0.1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.0.1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.0.1_msr1-1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.0.1_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.0.2 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.0.2:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.1.1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.1.1_msr1-1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.1_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.1.1_msr2-1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.1_msr2-1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.1.2 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.2:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.1.2_msr1-1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.2_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.1.2_msr3-1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.2_msr3-1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.2.1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.2.2 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.2:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.2.3 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.3:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.2.3_msr1-1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.3_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.2.4 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.4:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.1_msr1-3 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.1_msr1-3:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.1_msr2-6 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.1_msr2-6:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.1_msr3-3 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.1_msr3-3:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.2 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.2:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.3 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.3:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.3_msr1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.3_msr1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.4 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.4:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.5 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.5:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.6 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.6:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.6sr1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.6sr1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.7 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.7:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.7sr1 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.7sr1:*:*:*:*:*:*:*
cisco ip_phone_6825_with_multiplatform_firmware 11.3.7sr2 cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.7sr2:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11-3-1mppsr4upg cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11-3-1mppsr4upg:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11-3-1msr2upg cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11-3-1msr2upg:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.0.0 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.0.0:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.0.1 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.0.1:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.0.1_msr1-1 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.0.1_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.0.2 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.0.2:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.1.1 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.1:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.1.1_msr1-1 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.1_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.1.1_msr2-1 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.1_msr2-1:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.1.2 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.2:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.1.2_msr1-1 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.2_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.1.2_msr3-1 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.2_msr3-1:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.2.1 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.1:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.2.2 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.2:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.2.3 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.3:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.2.3_msr1-1 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.3_msr1-1:*:*:*:*:*:*:*
cisco ip_phone_6841_with_multiplatform_firmware 11.2.4 cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.4:*:*:*:*:*:*:*

References for CVE-2023-20221

cvelogic Threat Intelligence