A vulnerability in the web-based management interface of Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack against a user of the web-based management interface of an affected system. This vulnerability is due to insufficient CSRF protections for the web-based management interface of an affected device. An attacker could exploit this vulnerability by persuading an authenticated user of the interface to follow a crafted link. A successful exploit could allow the attacker to perform a factory reset of the affected device, resulting in a Denial of Service (DoS) condition.
Conclusion & alert: CVE-2023-20221 is rated Low Risk (31.7/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.26%). Mandatory action: Monitor for updates and reassess as exploit intelligence or EPSS changes.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2026-06-15 | 0.58% | 0.26% | -0.32% |
| 2 | 2026-06-12 | 0.49% | 0.58% | +0.09% |
| 3 | 2026-05-11 | — | 0.49% | — |
Full EPSS history (11 records total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 6.5 | 3.1 | MEDIUM |
|
2.8 | 3.6 | [email protected] |
| 6.5 | 3.1 | MEDIUM |
|
2.8 | 3.6 | [email protected] |
| Vendor | Product | Version | Raw CPE |
|---|---|---|---|
| cisco | video_phone_8875_firmware | < 2.0 | cpe:2.3:o:cisco:video_phone_8875_firmware:*:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11-3-1mppsr4upg | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11-3-1mppsr4upg:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11-3-1msr2upg | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11-3-1msr2upg:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.0.0 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.0.0:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.0.1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.0.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.0.1_msr1-1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.0.1_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.0.2 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.0.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.1.1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.1.1_msr1-1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.1_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.1.1_msr2-1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.1_msr2-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.1.2 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.1.2_msr1-1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.2_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.1.2_msr3-1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.1.2_msr3-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.2.1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.2.2 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.2.3 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.3:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.2.3_msr1-1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.3_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.2.4 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.2.4:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.1_msr1-3 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.1_msr1-3:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.1_msr2-6 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.1_msr2-6:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.1_msr3-3 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.1_msr3-3:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.2 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.3 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.3:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.3_msr1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.3_msr1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.4 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.4:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.5 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.5:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.6 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.6:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.6sr1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.6sr1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.7 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.7:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.7sr1 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.7sr1:*:*:*:*:*:*:* |
| cisco | ip_phone_6821_with_multiplatform_firmware | 11.3.7sr2 | cpe:2.3:o:cisco:ip_phone_6821_with_multiplatform_firmware:11.3.7sr2:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11-3-1mppsr4upg | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11-3-1mppsr4upg:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11-3-1msr2upg | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11-3-1msr2upg:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.0.0 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.0.0:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.0.1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.0.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.0.1_msr1-1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.0.1_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.0.2 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.0.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.1.1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.1.1_msr1-1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.1_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.1.1_msr2-1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.1_msr2-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.1.2 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.1.2_msr1-1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.2_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.1.2_msr3-1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.1.2_msr3-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.2.1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.2.2 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.2.3 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.3:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.2.3_msr1-1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.3_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.2.4 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.2.4:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.1_msr1-3 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.1_msr1-3:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.1_msr2-6 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.1_msr2-6:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.1_msr3-3 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.1_msr3-3:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.2 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.3 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.3:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.3_msr1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.3_msr1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.4 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.4:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.5 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.5:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.6 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.6:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.6sr1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.6sr1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.7 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.7:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.7sr1 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.7sr1:*:*:*:*:*:*:* |
| cisco | ip_phone_6825_with_multiplatform_firmware | 11.3.7sr2 | cpe:2.3:o:cisco:ip_phone_6825_with_multiplatform_firmware:11.3.7sr2:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11-3-1mppsr4upg | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11-3-1mppsr4upg:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11-3-1msr2upg | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11-3-1msr2upg:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.0.0 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.0.0:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.0.1 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.0.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.0.1_msr1-1 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.0.1_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.0.2 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.0.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.1.1 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.1.1_msr1-1 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.1_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.1.1_msr2-1 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.1_msr2-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.1.2 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.1.2_msr1-1 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.2_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.1.2_msr3-1 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.1.2_msr3-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.2.1 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.1:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.2.2 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.2:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.2.3 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.3:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.2.3_msr1-1 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.3_msr1-1:*:*:*:*:*:*:* |
| cisco | ip_phone_6841_with_multiplatform_firmware | 11.2.4 | cpe:2.3:o:cisco:ip_phone_6841_with_multiplatform_firmware:11.2.4:*:*:*:*:*:*:* |