CVE-2023-2118

Insufficient access control in support ticket feature in Devolutions Server 2023.1.5.0 and below allows an authenticated attacker to send support tickets and download diagnostic files via specific endpoints.

Published: 2023-04-21 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2023-2118 is rated Low Risk (31.6/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.36%). Mandatory action: Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2023-2118

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.24% 0.36% +0.13%
2 2026-05-10 0.38% 0.24% -0.14%
3 2026-05-08 0.38%

Full EPSS history (10 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-2118

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 2.5 [email protected]
4.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 1.4 134c704f-9b21-4f2e-91b3-4a467353bcc0

Weakness enumeration for CVE-2023-2118

Affected software / configurations for CVE-2023-2118

Vendor Product Version Raw CPE
devolutions devolutions_server < 2023.1.6.0 cpe:2.3:a:devolutions:devolutions_server:*:*:*:*:*:*:*:*

References for CVE-2023-2118

cvelogic Threat Intelligence