A stored cross-site scripting (XSS) vulnerability in Enhancesoft osTicket v1.17.2 allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the Label input parameter when updating a custom list.
Conclusion & alert: CVE-2023-27149 is rated Exploit Available (50/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.06%). Core evidence: 1 public exploit reference(s) are indexed (Exploit-DB). Mandatory action: Public exploits are available—assess exposure, apply mitigations, and prioritize patching.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
| EDB-ID | Source | Kind | Published | Link |
|---|---|---|---|---|
| — | nvd_ref | exploit_tag | Exploit-DB ↗ |
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2025-11-21 | 0.20% | 0.06% | -0.14% |
| 2 | 2025-11-18 | 0.06% | 0.20% | +0.14% |
| 3 | 2025-04-15 | — | 0.06% | — |
Full EPSS history (6 records total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 4.8 | 3.1 | MEDIUM |
|
1.7 | 2.7 | [email protected] |
| Vendor | Product | Version | Raw CPE |
|---|---|---|---|
| enhancesoft | osticket | 1.17.2 | cpe:2.3:a:enhancesoft:osticket:1.17.2:*:*:*:*:*:*:* |
| URL | Tags |
|---|---|
| https://www.esecforte.com/cve-2023-27149-osticket_xss/ | Exploit Third Party Advisory |