CVE-2023-3829 | Bug Finder ICOGenie Support Ticket create cross site scripting

A vulnerability was found in Bug Finder ICOGenie 1.0. It has been declared as problematic. This vulnerability affects unknown code of the file /user/ticket/create of the component Support Ticket Handler. The manipulation of the argument message leads to cross site scripting. The attack can be initiated remotely. VDB-235150 is the identifier assigned to this vulnerability. NOTE: The vendor was contacted early about this disclosure but did not respond in any way.

Published: 2023-07-22 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2023-3829 is rated Low Risk (23.2/100): CVSS Low severity, with low exploitation likelihood (EPSS 0.34%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2023-3829

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.06% 0.34% +0.28%
2 2025-11-21 0.17% 0.06% -0.11%
3 2025-11-18 — 0.17% —

Full EPSS history (9 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-3829

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
3.5 3.1 LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.1 1.4 [email protected]
6.1 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 2.7 [email protected]
4.0 2.0 MEDIUM
AV:N/AC:L/Au:S/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:L)
Exploitation conditions are straightforward and predictable.
Authentication (AU:S)
A single authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
 8.0 2.9 [email protected]

Weakness enumeration for CVE-2023-3829

Affected software / configurations for CVE-2023-3829

Vendor Product Version Raw CPE
bugfinder icogenie 1.0 cpe:2.3:a:bugfinder:icogenie:1.0:*:*:*:*:*:*:*

References for CVE-2023-3829

URL Tags
https://vuldb.com/?ctiid.235150 Permissions Required Third Party Advisory VDB Entry
https://vuldb.com/?id.235150 Third Party Advisory VDB Entry
cvelogic Threat Intelligence