CVE-2023-7337 | JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Published: 2026-03-04 Last update: 2026-04-22 Assigner: [email protected] Source: [email protected]
NVD Status：Deferred，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2023-7337 is rated Moderate Risk (64.5/100): CVSS High severity, with high exploitation likelihood (EPSS 26.43%, 96th percentile). EPSS ranks this CVE among the most likely to be exploited in the near term. High exploitation likelihood—assess exposure and prioritize remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2023-7337

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-05-11 25.65% 26.43% +0.78%
2 2026-05-02 31.38% 25.65% -5.73%
3 2026-04-21 — 31.38% —

Full EPSS history (8 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-7337

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.5 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 3.9 3.6 [email protected]

Weakness enumeration for CVE-2023-7337

Affected software / configurations for CVE-2023-7337

Vendor Product Version Raw CPE
No affected products in dataset.

References for CVE-2023-7337

cvelogic Threat Intelligence