CVE-2024-13775 | WooCommerce Support Ticket System <= 17.8 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Post Deletion and Information Exposure

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to unauthorized access and loss of data due to missing capability checks on the 'ajax_delete_message', 'ajax_get_customers_partial_list', and 'ajax_get_admins_list' functions in all versions up to, and including, 17.8. This makes it possible for authenticated attackers, with Subscriber-level access and above, to delete arbitrary posts, and read names, emails, and capabilities of all users.

Published: 2025-02-01 Last update: 2025-02-24 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-13775 is rated Low Risk (27.2/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.05%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-13775

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-07-12 0.04% 0.05% +0.02%
2 2025-06-30 0.05% 0.04% -0.01%
3 2025-06-03 — 0.05% —

Full EPSS history (4 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-13775

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 2.5 [email protected]

Weakness enumeration for CVE-2024-13775

Affected software / configurations for CVE-2024-13775

Vendor Product Version Raw CPE
vanquish woocommerce_support_ticket_system < 17.9 cpe:2.3:a:vanquish:woocommerce_support_ticket_system:*:*:*:*:*:wordpress:*:*

References for CVE-2024-13775

cvelogic Threat Intelligence