CVE-2024-20445 | Cisco IP Phone 7800, 8800, and 9800 Series Information Disclosure Vulnerability

A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 could allow an unauthenticated, remote attacker to access sensitive information on an affected device. This vulnerability is due to improper storage of sensitive information within the web UI of Session Initiation Protocol (SIP)-based phone loads. An attacker could exploit this vulnerability by browsing to the IP address of a device that has Web Access enabled. A successful exploit could allow the attacker to access sensitive information, including incoming and outgoing call records. Note: Web Access is disabled by default.

Published: 2024-11-06 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-20445 is rated Low Risk (33.2/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.45%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-20445

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.90% 0.45% -0.45%
2 2026-03-28 0.66% 0.90% +0.23%
3 2026-01-06 — 0.66% —

Full EPSS history (11 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-20445

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 3.9 1.4 [email protected]

Weakness enumeration for CVE-2024-20445

Affected software / configurations for CVE-2024-20445

Vendor Product Version Raw CPE
cisco desk_phone_9841_firmware 3.1\(1\) cpe:2.3:o:cisco:desk_phone_9841_firmware:3.1\(1\):-:*:*:*:*:*:*
cisco desk_phone_9841_firmware 3.1\(1\) cpe:2.3:o:cisco:desk_phone_9841_firmware:3.1\(1\):sr1:*:*:*:*:*:*
cisco desk_phone_9851_firmware 3.1\(1\) cpe:2.3:o:cisco:desk_phone_9851_firmware:3.1\(1\):-:*:*:*:*:*:*
cisco desk_phone_9851_firmware 3.1\(1\) cpe:2.3:o:cisco:desk_phone_9851_firmware:3.1\(1\):sr1:*:*:*:*:*:*
cisco desk_phone_9861_firmware 3.1\(1\) cpe:2.3:o:cisco:desk_phone_9861_firmware:3.1\(1\):-:*:*:*:*:*:*
cisco desk_phone_9861_firmware 3.1\(1\) cpe:2.3:o:cisco:desk_phone_9861_firmware:3.1\(1\):sr1:*:*:*:*:*:*
cisco desk_phone_9871_firmware 3.1\(1\) cpe:2.3:o:cisco:desk_phone_9871_firmware:3.1\(1\):-:*:*:*:*:*:*
cisco desk_phone_9871_firmware 3.1\(1\) cpe:2.3:o:cisco:desk_phone_9871_firmware:3.1\(1\):sr1:*:*:*:*:*:*
cisco ip_conference_phone_7832_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_conference_phone_7832_firmware:*:*:*:*:*:*:*:*
cisco ip_conference_phone_8831_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_conference_phone_8831_firmware:*:*:*:*:*:*:*:*
cisco ip_conference_phone_8832_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_conference_phone_8832_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_7811_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_7811_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_7821_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_7821_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_7841_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_7841_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_7861_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_7861_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_8811_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_8811_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_8841_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_8841_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_8845_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_8845_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_8851_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_8851_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_8851nr_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_8851nr_firmware:*:*:*:*:*:*:*:*
cisco ip_phone_8861_firmware < 14.3\(1\) cpe:2.3:o:cisco:ip_phone_8861_firmware:*:*:*:*:*:*:*:*
cisco video_phone_8875_firmware < 2.3\(1\) cpe:2.3:o:cisco:video_phone_8875_firmware:*:*:*:*:*:*:*:*
cisco video_phone_8875_firmware 2.3\(1\) cpe:2.3:o:cisco:video_phone_8875_firmware:2.3\(1\):-:*:*:*:*:*:*
cisco video_phone_8875_firmware 2.3\(1\) cpe:2.3:o:cisco:video_phone_8875_firmware:2.3\(1\):sr1:*:*:*:*:*:*

References for CVE-2024-20445

cvelogic Threat Intelligence